September Quiz

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1 point

Upon taking restaurant reservation what are the key details we have to take?

how many pax

preferences(Smoking/N smoking,)

Name and Contact number

transfer to concern department

1 point

How much do we charge for sending fax to international number?

none

3/minute

depends to the country of destination

10/minute

1 point

What is the code of confidential in guest profile?

Confidential

None of the above

Red

COn

1 point

Al Noor hospital does our hotel provides medical service?

True

False

1 point

Upon transferring file to USB any USB they can use?

True

False

1 point

How do we know if the guest are not able to call outside?

show message

in guest profile shows no post

with alert

with out no post

1 point

What is the alternative procedure in recording wake up calls if the system is down?

write in request book

record in wake up call sheet

print the report in advance

none of the above

1 point

What are the important key details when generating the i charge report?

room number

Time

all of the above

Date

1 point

In Rotana- we leave a message to guest and the guest will receive through;

through Print and deliver to the room

Through Television

TRough text message

through email

10.

1 point

If we receive a message from CID system to whom we will send the copy?

Peter Helmy

Ina Boneva

Hari Ayyar

Nanda Kumar

11.

1 point

To receive a guest fax what are the things we need to do?

make a photo copy

Log to Fax log book

inform reception

send copy to guest

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