qoi

1.

1 point

Jeremy has decided to include a deadline for acceptance in his proposal to install energy-efficient workstations for a local manufacturer. In which section should Jeremy place the deadline?

Introduction

Authorization reports

Background

proposal

2.

1 point

Which of the following statements is accurate?

Proposals are developed for external audiences only.

Proposals are informative documents used to share problems, identify emerging issues, and categorize available resources for resolution.

Proposals are persuasive documents used to solve problems, provide services, or sell equipment.

Proposals are always solicited

3.

1 point

In addition to an introduction, the background information, and the proposal itself, informal or letter proposals often contain

a bill for services rendered and a signed contract.

service dates, applicable laws and statutes, and a signed contract

free prizes and other gimikks

staffing requirements, a budget, and an authorization request.

4.

1 point

Connor has studied the effect of on-site daycare on employee work attendance. He must present his findings to his supervisor, who is opposed to this service. How should Connor present his information?

Arrange the report using the direct organizational pattern.

Omit background data as this might bore his supervisor.

Give up; his boss will never go for this idea anyway

Use persuasive strategies and an indirect organizational pattern

5.

1 point

Reports convey information, answer questions, and

demonstrate your proficiency as a technical writer

comply with government regulations

solve problems

present your opinions

6.

1 point

Reports that present data without analysis or recommendations are

) informational reports.

cost-benefit analysis reports

justification reports

analytical reports

7.

1 point

n which part of a solicited proposal would you most likely convince your reader that you understand the problem completely?

Intro

Authorization

background

budget

8.

1 point

A business would be most likely to write a request for proposals

advertise openings for two sales positions.

to renovate offices

to attract new clients

to begin expansion in global markets.

9.

1 point

Which is the most accurate statement about business report organizational patterns?

When using the indirect organizational pattern, place the conclusions and recommendations at the beginning of the report.

The primary difference between direct and indirect organizational patterns is the location of the findings.

Many business executives place most importance on the analysis of the problem in a report.

The indirect pattern seems more logical to many readers because it mirrors the way we solve problems.

10.

1 point

Which of the following reports is an example of an analytical report?

A report summarizing the details of a recent seminar you attended

A report showing state budget allocations for education

A report outlining the new company procedure for reporting workplace injuries

A report recommending an antiterrorism security system for mass transit

11.

1 point

The budget in a proposal should

provide only rough estimates so that you can raise the price later if costs increase.

reflect careful research because a proposal is a legal contract.

include a disclaimer to ensure that the budget is not legally binding

never itemize hours and costs, but offer only a total sum

12.

1 point

Which of the following statements about reports is accurate

Business professionals rarely write reports

Business writers deliver reports only through hard copies. Business writers deliver reports only through hard copies.

Writers develop reports for internal audiences only

Informal reports of eight or fewer pages are the most common report in the workplace

13.

1 point

Which of the following is most likely to be written as an informative report

A summary of information presented at a recent conference for technical writers

A recommendation from the Information Technology Department that your company install a wireless network

A feasibility study addressing tuition reimbursement to all employees

A comparison of five handheld communication devices that your company might purchase

14.

1 point

Which of the following is the best tip to fight writer's block when writing proposals?

Make a list of personal benefits you will receive after receiving the contract

Type anything because proposals must adhere to deadlines

Drink a lot of coffee to make your mind sharp

Begin by making a bulleted list of customer wants and needs

15.

1 point

What may be included in the staffing section of an informal proposal?

Resources such as computer facilities

All may be included in the staffing section.

Credentials and expertise of project leaders

Size and qualifications of support staff

16.

1 point

The direct pattern of organization is appropriate for a business report when readers

are informed

must be persuaded.

need to be educated.

may be disappointed or hostile

17.

1 point

An RFP (request for proposal) can best be defined as

a persuasive sales presentation emphasizing benefits for the reader.

an offer to provide a service, sell equipment, or solve a problm.

a document that solicits competitive bids on a project

an internal report justifying a request for additional staffing and equipment.

18.

1 point

In which section of an informal proposal would you most likely include a timetable for a project to be completed?

budget

Staffing

proposal

Authorization

19.

1 point

When you organize a report indirectly, in which order should you present your ideas?

Conclusion, recommendations, description of the problem, and facts

Description of the problem, conclusions, facts, and recommendations

The indirect pattern does not follow a set order of ideas.

Description of the problem, facts, conclusions, and recommendations

20.

1 point

The indirect pattern of organization is appropriate for a business report when readers

want to know the results immediately.

are supportive of the topic

are familiar with the topic.

must be persuaded

21.

1 point

When you organize a report directly, what is the correct order of ideas to follow?

Introduction, summary, and facts

Introduction, facts, and summary

Summary, introduction, and facts

The direct pattern presents ideas in any order for maximum effectiveness.

22.

1 point

Reports that provide data or findings, analyses, and conclusions are

informational reports

summaries

analytical reports

progress reports

23.

1 point

You can make the introduction of a proposal more persuasive if you

remain as vague as possible to keep the reader intrigued

provide a "hook" such as mentioning a remarkable resource available exclusively to the writer.

explain in great detail how much better you are than your competitors

hint at the problem you will solve but avoid explaining the reasons for the proposal

24.

1 point

A company might prepare a proposal for which of the following reasons

To solicit competitive bids for a new building

To inform company shareholders of an attempted hostile takeover

To bid for a contract to retrofit a local bridge

To show its compliance with Homeland Security rules and regulations