Profit Siege

1.

1 point

Before a customer uploads an upgrade to the software, the file should first be?

Uploaded to the server

Unzipped the file

Open the file

Read the file

2.

1 point

It is a hosting company that meets the minimum requirements of Profit Siege, understands the program, and will even install the software for you.

Hostzilla

Brainhost

HostVerse

Webinar

3.

1 point

Which tab on the members area will the customer be able to easily sign up for ppv networks, cpa networks or even hostverse without searching
them to the web?

Platinum

Upgrades

Resources

Members

4.

1 point

PPVDemon Software will not work on a free hosting account.

True

False

None of the Above

All of the above

5.

1 point

The customer have core training and upgrades and you processed 50% refund out of the total charge, what is the correct disposition?

Mem full refund

Multi Buyer 50% refund

Mem 50% refund

Support Call

6.

1 point

If Costumer is trying to download the file for his Gold Landing Page Package but he keeps on receiving an error message "invalid file", What will be the best advise we can provide to the customer?

Have the user close the browser and reopen before re-attempting the download and/or use another browser or reboot then attempt the download.

Have the user contact her hosting company.

Escalate the concern right away.

Create a ticket foe tier 2 support

7.

1 point

If a customer is getting an error every time he or she creates a database using his or her hosting company, what should you do?

Create an escalation ticket to Tier 2

Advice customer to close the browser and open a new one.

Advice customer to double check database information or have him create a new one. If still the same, direct customer to contact their hosting.

All of the above

8.

1 point

Which video under the software tab will give them an overview of the functions and uses of the PPVdemon software?

Software Download and Install

Software Introduction

Software LP vs Direct

Software License Code

9.

1 point

What is correct link to UNSUBSCRIBE customer from our email list?

http://www.psmembers.com/

https://pslearning.com/u

mail.lionsbaymedia.com

www.pslearning.com

10.

1 point

How many upgrades do we have for profit siege?

2

3

4

5