Mobile value

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1 point

What is one if the new benefits to Mobile Share Value Plans?

Unlimited talk and text

Unlimited data

Customers can choose no annual contract option .

Customers have update to this plan when upgrading their phone.

1 point

What is the activation fee on no annual contract plans?

$36

There is no activation fee.

$18

1 point

What is one of the new data amounts for Mobile Share Value Plans?

10G

8 8G

200 mb

1 point

What are the features of Mobile Share Value?

Unlimited text, 3G data

Unlimited talk ,text and web

Unlimited text and data

Unlimited talk, text and shared data

1 point

How much will a customer pay for 2 smartphones on 10G Mobile Share Value Plans?

$200

$220

$180

$160

1 point

How much is it to add a basic device to Mobile Share Value Plans?

$20

$10

$30

$40

1 point

If your customer has a $445 deposit how can you assist them?

There is nothing you can do.

Call credit and activations for another review.

It can be billed to their account.

Call your AT&T rep and they can submit a Cart request form.

1 point

How much is it to add smartphones on the new Mobile Share Value Plans?

$30

$20 8G

$40

$35

1 point

If you want to find additional information on Mobile Share Value Plans what website would you go to ?

Call customer service

MST

My CSP

Att.com

10.

1 point

Once the customer has completed their 2 yr. contract how much will they pay for each smartphone on the account?

$40

$25

$15

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