Hot Beverages

1.

1 point

Which of the following processes are NOT part of the production process for hot chocolate?

pressing

freeze drying

drying

harvesting

2.

1 point

What tea might be ofered to a gust to help with digestion after a meal?

Ginger

Raspberry

Peppermint

Camomile

3.

1 point

Which of the following countries is not an important country in the production of tea?

China

France

India

Sri Lanka

4.

1 point

What coffee would you suggest if a guest asks for a strong black coffee?

Cappuccino

Espresso

Latte

Americano

5.

1 point

Select the correct action to take if a customer says the milk provided for their tea is 'off'.

Replace with fresh, dispose of 'off' milk and check date of fresh milk

Apologise and give them more milk

Give them more milk and dispose of the milk that remains from that container/batch

Apologise and tell you supervisor

6.

1 point

Which description best describes the characteristics of Arabica

more caffeine, aromatic

less harsh, aromatic, less caffeine

7.

1 point

Which of the following does NOT provided good storage conditions for tea?

sealed container

dark cupboard

away from bright lights

fridge

8.

1 point

Whcih of the following is not an example of a Tisane?

Assam

Camomile

Blackcurrant

Grapefruit and ginger

9.

1 point

What should you offer as an alternative accompaniment with Earl Grey tea?

lemon

cold milk

hot milk

brown sugar

10.

1 point

What is the main difference between making a hot cocolate tieh cocoa powder and with sold chocolate?

11.

1 point

What should you offer a customer who would like a hot drink but is allergic to coffee?

12.

1 point

What might a customer request with their coffee instead of milk?

extra hot water

a biscuit

a spoon

cream

13.

1 point

Coffee beans are blended to:

To get the correct colour

To get the correct grind

Because some beans cost more than others

For strength, balance and flavour

14.

1 point

Which of the following items is not correct when preparing a tea plate

teapot

milk jug

doiley

Brown sugar

15.

1 point

Which is the most likely reason for tea leaves in a guests cup?

Tea not left to brew

Too must tea used

Tea strainer or teabag damaged

Not enough water used

16.

1 point

Which of the following process are NOT part of the production process for coffee

roasting

withering

grinding

blending