MORE Everything

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10 points

What feature can you use to position a new line of service for a user that may cause data overages?

Chaperone

MyVerizon Website

Family Base

Family Locator

10 points

How much is the Verizon Cloud service?

FREE - 25GB (automatically migrated when put on MORE Everything plan)

$2.99 per month - 25GB

FREE - 25GB (must be added/changed by Agent or Customer)

$2.99 per month (3 months FREE) - 25GB

10 points

What is the monthly charge for Unlimited International Messaging on the MORE Everything Plan?

$5.oo per month per line

$4.99 per month per account

NOTHING, it is free with MORE Everything

$5 per month / First 3 months FREE

10 points

When EDGE launches on 3/2/14, what will the monthly charge be per smartphone on a 12GB MORE Everything plan?

$20 per month

$40 per month

$30 per month

$15 per month

10 points

What network improvments will be made in many cities throughout the Uniited States?

Removing leasing agreements from competitors

Asking customers to use Skype on WiFi

Double the bandwidth to improve performance

Throttling high usage customers to make room for others

10 points

Customers currently on the $10/700 minute and the $20/250 MB plans will automatically be migrated to the new MORE Everything plans.

True

False

10 points

With EDGE Open Erollment, a customer that purchased a phone prior to _________ can participate.

11/13/13

1/13/13

11/31/13

12/13/13

10 points

Existing customers on 500 MB will get 1 GB, on 1 GB will get 2 GB, on 2 GB will get 4GB automatically.

True

False

10 points

How many Smartphones can be added to the Pay as you Go Shared Data plan?

10.

10 points

The EDGE discount applies to Smartphones and Basic Phones.

True

False

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