SUPERVISOR ACADEMY FINAL

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1 point

Which answer best describe the characteristic of a leader

Leaders persuade

Leaders lead

Leaders have good ideas

None of the above

1 point

When confronting staff the supervisor will need to

Pre-plan, get to the point, be specific, monitor your own emotions

Clear the area, get another supervisor, be specific, monitor your own emotions

Pre-plan, only leave after you are sure that the staff understands the reason for the confrontation, be patient , monitor your own emotions

Pre-plan, get to the point, be specific, monitor the staff's emotions

1 point

What week of the semester are we currently starting?

Week 6

Week 7

Week 8

Week 9

1 point

Observing the DSP in class, documenting the observation into the database,and meeting with the staff following the observation to share your concerns is sufficient to make changes in the quality of services in the program.

True

False

1 point

My IPAD supports all FLASH movies

True

False

1 point

Which of the statements is the best example of an important task vs an urgent task

Working side by side with staff to implement recommendations from a previous observation.

Making sure all weights are taken by the due date

Writing an ROI for a challenging staff during the hours 9:45 AM-2:30 PM

Printing ETS notes before heading to the classroom

1 point

Leaders have employees

True

False

1 point

What do the Three Cs represent when supervising staff?

Communication, Conflict Resolution, and Confrontation

Coaching, Communication, and Confrontation

Casual, Cool, and Calm

Casual, Communication, Clever

1 point

Which curriculum ask the question; Is it fair or unfair

Human Rights

Human Rights and Justice

Bags and Balls

The ABC's of Employment

10.

1 point

The day program is the responsibility of

the DSP, the supervisor, administrator, director and vice president

the DSP, the supervisor and the administrator

the DSP and the supervisor

me and my team

11.

1 point

A "things to do list" should rarely consist of more than 3 items.

True

False

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