Cage and Coin Policy and Procedures

1.

1 point

When pre-loading cassettes that are going to go in ABM/AJM/CTR machines, the Main Bank Cashier seals the cassettes under Cage Supervisor supervision in the main bank.

True

False

2.

4 points

To complete a hand pay ($10,000.00 or less), a Jackpot Window Cashier:

(click all that apply)

Signs the GMS Jackpot Slip to attest to the accuracy of transaction

Receives a “Request For” Slip from a Slot Attendant and verifies a signature is present

Positions the “Request For” Slip to ensure Surveillance coverage

Verifies the patron is not self-excluded using the iTrack Security Reporting System

Compares the “Request For” Slip to the GMS Slip, to ensure the information matches

3.

1 point

Doubling of transactions is completed as required (as per procedure). A
“double” is a second verification of a transaction by a Cage Supervisor,
Cage Shift Manager, or Cage Manager. At Western Fair, Redemption Window transactions of $2,500.00 or more (with a non-probationary Cashier) are doubled by a Cage Supervisor (or above).

True

False

4.

1 point

The site AGCO Compliance Inspector is notified prior to commencing a
non-manual count process conducted by no less than ____ (# of) count team members.

5.

1 point

FINTRAC stands for: Financial Transactions and Reports Analysis Centre of Croatia.

True

False

6.

1 point

According to the ICM's Clip/Strap/Bundle Chart, $100.00 bundles must contain 10 straps in Redemption but in the CR/MB, they have an option to make $100.00 bundles containing 5 straps. HINT: Western Fair exercises this option in the Soft Count during every count.

True

False

7.

1 point

To document a one-way transfer of funds to/from Main Bank or between two Cage Cashiers, the individual initiating the transfer completes a two-part inventory transfer slip.

True

False

8.

1 point

To redeem a gaming voucher when the Gaming EZ Pay System is
inoperable (manual), a Redemption Cashier:

Verifies the gaming voucher with an ultra violet (UV) light to ensure voucher security features are present, no matter the value

For vouchers $250.00 or over, verifies the ticket with an ultra violet (UV) light to ensure voucher security features are present

Processes the voucher normally and scans it into EZ Pay later once the system is back on-line

Directs the patron to the nearest CTR for redemption

9.

1 point

What is required of a Count representative when they leave the Count table, when they touch themselves, and/or they pass anything to another colleague. There is no contact between persons during any exchange.

inform their Supervisor

tell a colleague

clear their hands

announce, "leaving my work station" or "touching myself"

10.

1 point

Only a Cage Supervisor (or above) can make adjustments to Electronic Gaming Accounts.

True

False

11.

1 point

The Count Room door(s) is locked. The door is not opened until the
counting, recording, and verification process is completed with the
following exceptions:

A count team member needs to use the washroom

Arrival of additional cash boxes boxes

To regulate the Count Room temperature (prop door open)

All the above

12.

1 point

A PIN is used, in conjunction with the player card, to withdraw
money from the player’s account and to join a game. The PIN is not necessary for depositing funds into a Poker Pro account.

True

False

13.

1 point

Cage and Coin tips received as a Cashier:

are not removed from the tip box prior to shift balancing and Cage Supervisor authorization.

are not required to be under Surveillance coverage

can be stored in any container as long it has been approved by a Supervisor

can checked/verified at any time during a shift

14.

3 points

A review to determine the cause of a Cage Cashier variance for $100.00 or above the Cage Supervisor notifies Surveillance, requesting a review to assist with the investigation and provides the following details:

Location and time of shift.

Employee name and number;

Poker Pro record of transactions;

Variance Amount;

15.

1 point

Where a patron requests a jackpot, gaming voucher, chip, or currency redemption in cheque form, the following procedures apply:

The Cage Supervisor prepares and signs a three-part cheque

A Slots or Table Games Department representative with cheque signing authority co-signs the cheque

The duplicate yellow copy is retained by the Cashier for balancing purposes and then forwarded to Site Audit with the Main Bank paperwork

The triplicate pink copy is retained by the Cage & Coin Department for review purposes

All of the above

16.

1 point

For the movement of financial assets across the gaming floor, the
following limits apply:

Less than $30,000 does not require a Security escort. The originating department notifies Surveillance.

$30,000 to $99,999 requires an escort by one (1) Security representative and, at a minimum, the funds are secured in a tamper proof bag or locked cart. The Security Podium notifies Surveillance.

$100,000 to $299,999 requires an escort by one (1) Security representative and, at a minimum, the funds are secured in a locked cart. The Security Podium notifies Surveillance.

$300,000 and over requires an escort by two (2) Security representatives and, at a minimum, the funds are secured in a locked cart. The Security Podium notifies Surveillance.

All of the above

17.

1 point

All cash and/or cheques received or disbursed that equals or exceeds the $9,000 threshold must be entered into the RTM as per FINTRAC guidelines.

True

False

18.

1 point

If an employee becomes aware, after the fact, of a transaction that brought the patron to the $10,000 cash received or cash and/or cheque disbursed threshold, the employee completes an LCTR/CDR if the patron information required is already available. If the patron information is not available, a stop play is issued and further transactions cannot occur until the patron supplies the information required to complete a LCTR/CDR.

True

False

19.

2 points

PARTIAL COIN HOPPER FILL. If the coin hopper in an AJM is low/empty, a coin hopper fill may be completed. A Main Bank representative:

(click all that apply)

Arranges an escort with Security to accompany them

Signs out the coin inventory access key from the single lock box

Transfers the coin to the AJM in a secure cage cart or tamper evident bag

Any residual coins in the hopper is removed and transferred back to the main bank for reconciliation

20.

3 points

Charitable donation boxes:

(select all that apply; 1 point each)

must be under Surveillance coverage

must be located near the main entrance

All charitable donation box contents are converted to cash and transferred to a Cage Supervisor.

cannot contain vouchers from other sites (will be disposed of)