Promo Test

1.

5 points

What if I am not willing to take up the SingTel preferential Fibre Broadband plan and I am still in contract without a laptop (premium)?

If customer opt for termination, ETC will be waived

If customer opt for termination, 50% of ETC chargable

If customer opt for termination, ETC will be applicable

2.

5 points

For DSL Closure (Springboard) customers under Home Passed status, will they be charged for OpenNet installation ($220/$450)?

Customer will need to pay OpenNet installation charges of $220/$450

Customer will not need to pay for OpenNet installation charges

Customer will enjoy free OpenNet installation on Fibre Entertainment Bundle only

3.

5 points

Mr. Teo is currently having a standalone mioTV and DEL and is relocating to a Springboard location.

What must he do?

Customer need to apply for Fibre Entertainment Bundle but can keep DEL

Customer can keep mioTV on Fibre but he needs to pay for modem $128.40 OTC

Customer need to apply for Fibre Entertainment Bundle but must convert to HDL

4.

5 points

Mrs Lee is currently on SingNet 10mbps with Apple Macbook Pro ($88/mth). She currently has 18 more months in her contract and received letter for Project Springboard.

Which is correct if customer is willing to signup Fibre subscription?

Customer can enjoy current ATL promotion for Fibre Entertainment Bundle

Customer can enjoy monthly rate close to your current non-Fibre rate & contract restarts new 24months

Customer can enjoy monthly rate close to your current non-Fibre rate & contract continues

5.

5 points

Please confirm which group of customer does this address fall under?

HOUSE 29 KOVAN ROAD #17-30 KOVAN MELODY SINGAPORE 545022

Project Evergreen

Supports all broadband types

Project Springboard

6.

5 points

Which of the below is eligible to enjoy preferential rate under Fibre?

Any ADSL customer relocating to Fibre-only home

Any NEW customer apply for Fibre in Fibre-only home

ADSL cust still in contract relocating to Fibre-only home

7.

5 points

Mrs Ho has just applied for mioHome 2months ago and has not received a letter for DSL closure. Mrs Ho house does not have an FTP point (HomePassed) and heard from her neighbour she needs to take Fibre

Which of the below applies once she found out her home is under DSL Closure

Chargable Upgrade charge ($130) & Free OpenNet Installation ($220/$450)

Free Upgrade charge ($130) & Chargable OpenNet Installation ($220/$450)

Free Upgrade charge ($130) & Free OpenNet Installation ($220/$450)

Chargable Upgrade charge ($130) & Chargable OpenNet Installation ($220/$450)

8.

5 points

Customer under Key-line for Fibre Entertainment Bundle will get to enjoy Free Caller ID & Free Auto-roam

No

Yes

9.

5 points

Customer under Key-line for MioPlan will get to enjoy Free Caller ID & Free Auto-roam

No

Yes

10.

5 points

Mr Lee would like to nominate his brother mobile as a non-keyline. What address must be the same as the mio Home / mio Plan / Fibre Entertainment Bundle Subscriber's?

NRIC Residential Address

Installation Address

Billing Address

11.

5 points

Customer calls in to signup for Fibre Ent Bundle 200mbps ($69.90). He also wish to have 1 main non-dvr STB and 1 additional DVR stb in his room.

How much would his total charges be? (including GST)

$86.70

$89.70

$94.70

$97.70

12.

5 points

Mr Tan has 4 mobile lines under his account.
His main mobile is a Value Plan
2nd mobile is under CIS
3rd mobile is under Premium 700
4th mobile is under Classic

How much subscription discount % does his MAIN Mobile enjoy?

15%

25%

10%

20%

13.

5 points

How many multiple channel recording can a FTTH customer on DVR STB do simultaneously?

Up to 2 HD and 2 SD

Up to 1 HD and 1 SD

Up to 2 HD and 1 SD

14.

5 points

Name the current model of the dualband modem provided to customers?

2Wire 2701HGV

2Wire 5012NV

Aztech DSL7002GRV

Aztech DSL7000GRV

15.

5 points

Geraldine is currently a standalone mioTV (with analogue) customer and is relocating to a new premise.

She will be moving into this address. Can she keep her current ADSL services?

HOUSE 85 TELOK BLANGAH HEIGHTS #13-383 SINGAPORE 100085

No, she needs to signup for Fibre Ent Bundle with HDL

No, she needs to signup for Fibre Entertainment Bundle

Yes, she may keep her current mioTV but needs to change to HDL

Yes, she may keep her current ADSL service

16.

5 points

What is the SingNet ID of the customer residing in HOUSE 24 TANGLIN HALT ROAD #01-18 SINGAPORE 140024?

17.

5 points

Ronaldo di Caprio is a foreigner living in Singapore. He currently only has Starhub TV and wish to apply for mioStadium+.

Which charges are applicable?

24mths mioStadium+ ($59.90/mth) + $1.90 (STB Rental)

24mths mioStadium+ ($59.90/mth) + Foreigner Deposit ($200 OTC)

24mths mioStadium+ ($59.90/mth) + $1.90 (STB Rental) + Foreigner Deposit ($200 OTC)

24mths mioStadium+ ($59.90/mth)

18.

5 points

Can customers on StarHub Cross-carriage be able to enjoy FIFA World Cup on mioTV GO

To-be-confirmed

Only the opening, semifinals and finals

No

Yes

19.

5 points

Tommy would like to signup for Fibre Entertainment Bundle 200mbps @ $69.90. He would like to know how much is the registration and installation charges (weekend) respectively.

Waived, $145

$90, $145

$53.50, Waived

$53.50, $145

20.

5 points

Mrs Brick is living in a landed property and wanted to signup for Fibre services in her home. FTP point is not installed in her home and she is needs more than the 15meters given FREE from OpenNet.

How much is the wiring cost if she needs an extra 10meters.
Price should include GST.

$70.62

$35.31

$80.25

$33.65