Non Pay Timeline

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1.
1 point
What billing cycle should have their DPT suspended on August 15, 2014?
2.
1 point
An account has been flagged for fraudulent credit card activity. Previous accounts at this address show similar fraudulent activity and have been sent to the collection agency. What day in the delinquency timeline can we suspend their equipment?
3.
1 point
Mrs. G is on CYC 09. She owes $741.15 with $184.92 in the 30 day bucket and $166.01 in the 60 day bucket.

On what day can she be physically disconnected in the field?
4.
1 point
If 030-8585-6177 was suspended on August 9th, phone is suspended on August 23rd, and the account gets physically disconnected in the field on August 29th and their services were not resumed at any point prior to disconnect, what would the amount of credit for services be using the JC Calculator in CBS?
5.
1 point
What billing cycles will receive an ARU #4 (day 66) call on September 10, 2014?
6.
1 point
Michael is on CYC 21. He has $685.37 owing with $227.80 in the 30 day bucket and $58.49 in the 60 day bucket.
On what day with this account be physically disconnected in the field?
7.
1 point
What billing cycles (within 61-89 days delinquent) are 73 days delinquent and older on August 25, 2014?
8.
1 point
Today is August 19th. Manny is on CYC 14. He had $706.90 owing on his account. He just made a $210.00 clearing the 60 day bucket. On what day would his account be assigned to a technician?
9.
1 point
Today is August 19th. Mr. V is on CYC 14. He had $692.88 owing on his account. He just made a payment of $250.00 clearing the 60 day bucket. On what day would his DPT be suspended?
10.
1 point
A customer's last two consecutive payment arrangements were not followed through and they have not yet made a payment on their account since it opened. When should their phone be suspended?
11.
1 point
Assuming there is > $20.00 owing in the 60+ buckets what accounts are eligible for assignment to technician on January 19, 2015?