Afternoon Shift Quiz # 1

Which of the following is not used as payment method for Retail Customers?

Which of the following tracking site can be used to track NZ orders placed in AU warehouse?

If the customer is from Wellington, is he allowed to order at our AU WH?

The customer requested for a new password for his HobbyKing Account. Which of the following is not necessary for account verification?

What WH is handled by OPO Jeff/Jordan?

Which of the following is allowed to edit/change the order's customs declaration?

Order Status: The order was shipped via International (Registered) Air Mail last 12/07/2014 which has 14 to 39 business days transit time. When is the expected delivery time?

Warranty Claim: Can we use this statement for "No Fuss Return"?
" Please provide some proof such as photos or video that supports your claim. Rest assured that once you have provided the documents, we will forward them to our Product Specialists for further inspection. "

Are we allowed to open an Investigation for orders sent to South Africa?
- Customer is using International Registered Air Mail as shipping method.

What is our newest WH?

Website: This tab features HobbyKing History timeline.

Which of the following should be used to update the Missing Stock page, if the customer preferred to use HK15158A Digital BB/Coreless Mini Servo 25g / 2.8kg / 0.07s as substitute for the BK item in his order? Take Note that the order is from AU warehouse.

Payment: Customer paid the order last March 5, 2014. The payment was verified April 2, 2014. He requested to cancel the order last June 15, 2014 due to backorder items and he wants a PayPal refund. What is the refund processing time that we need to provide to the customer?

Data Base: When do we inform the customer that we can no longer add/ remove the items on their order (no BK item)?

Customer contacted CS last Aug 12. His parcel was posted last Aug 12 as well. Customer is using MY post for his/her parcel. How many days does MY post takes to reach its destination (Transit time)