R and E Policy

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1 point

Holiday and seasonal merchandise on clearance at time of return will not be refunded at the current clearance price.

True

False

1 point

What is the Quik Source Link if guest wants to return a Matchbox 20 soundtrack?

Opened Music and Movies

Opened Video Games and Computer software

Return and Exchange

Defective Disc in set

1 point

1. When do we offer receipt look up?

When the mode of payment if credit/debit, check or gift card.

When the mode of payment is cash.

When guest lost the receipt.

Whenever the gues requests it.

1 point

Offered at the time of purchased and contains all the transaction details, including the item number and the item description.

1 point

____ - Interchanging for another item in place of the original one.

1 point

___ - Bring the purchase to the store for a refund of their money.

1 point

Cameras, camcorders, portable DVD players and portable electronics are to subject to a 15% restocking fee.

True

False

1 point

Packaging alone is not reason enough to deny a return.

True

False

1 point

Where is the retrn policy written?

At the back of target receipt

Target.com

Guest Service Desk

Advocated through guest relations

All of the above

10.

1 point

Does not contain the item number and most transaction details.

Gift Receipt

DPCI

Original Receipt

Receipt Lookup

11.

1 point

Any purchase made by check may be refunded as a merchandise voucher (GC).

True

False

12.

1 point

What does RSG means?

13.

1 point

____ means retrieving the guest's purchase information in the store POS system, to allow a possible return or exchange for the guest.

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