Business-Chapter 1-5

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1.
1 point
Alice is the global marketing director for a multinational electronics manufacturing firm. She is assigned with the task of expanding the firm to large and growing international markets. Which of the following factors of international trade will benefit Alice's company?
2.
1 point
Due to declining sales, Linda Highwater will be forced to lay off three people working in the warehouse. She has asked for advice on how to go about delivering this difficult message to the three impacted employees. You suggest she use a(n) _____ since this method has a high level of channel richness.
3.
1 point
The production of high-performance cars has the lowest opportunity cost in Germany than in any other country. This means that Germany:
4.
1 point
During which era did businesses begin to dominate their markets, forcing out competitors, manipulating prices, and exploiting workers, which lead the government to pass laws regulating business?
5.
1 point
Government laws against monopolies are:
6.
1 point
The _____ of a company that produces gourmet coffee include its employees, coffee bean growers who supply the company, people who drink its gourmet coffee, and the people who live in the community where the company produces the coffee.
7.
1 point
Social responsibility is _____.
8.
1 point
Although many U.S. firms want to expand their sales in nations with high populations, they face some challenges in doing so, including the fact that in many of these nations the:
9.
1 point
Anne notices that her clothing store isn’t selling many of the jeans priced at $120. She wants to quickly increase sales of these jeans before next season’s fashion comes in. What would be her best approach?
10.
1 point
The purpose of a written code of ethics is to:
11.
1 point
_____ is the most basic level of international market development and involves shipping domestically-produced products overseas.
12.
1 point
Ben & Jerry’s is recognized for being a socially conscious trendsetter. As a socially responsible company, this maker of high-quality ice cream is likely to focus on:
13.
1 point
In the business cycle, a transition period of rising economic growth and increasing employment is a:
14.
1 point
Jason was having more trouble than usual concentrating on his economics professor’s lecture because the classroom was too hot and the chair was uncomfortable. The heat and uncomfortable chair are both _____ barriers to communication.

15.
1 point
Children’s Campground is a summer program for school-aged children. It advertises that there is one counselor for every four children and that several other highly-trained professionals are on staff. Its advertisements indicate that Children’s Campground relies heavily on _____ to provide its services.
16.
1 point
Which of the following situations illustrate a fiscal policy?
17.
1 point
Business ethics and individual ethics differ based on the fact that business ethics:
18.
1 point
Of the factors of production, which is considered the most important?
19.
1 point
Which of the following communication channels has the lowest degree of channel richness?
20.
1 point
Bean’s Crazy is a coffee shop specializing in organically grown coffee and bagels. The founders of the company are interested in quickly expanding into the international marketplace with little risk to their capital holdings. At a recent meeting, they asked you to come up with the best strategy for reaching the global market. After giving it much thought you suggest the company’s best option would be _____.
21.
1 point
Socialist economies have experienced a recent slowdown in growth because of:
22.
1 point
The role of the CEO in setting the ethical tone for a company is:
23.
1 point
According to studies reported in The Wall Street Journal’s Career Journal, during face-to-face communication, the majority of meaning comes from:
24.
1 point
Active listening means the listener:
25.
1 point
Megan’s parents want her to become an accountant after she graduates from college. However, Megan wants to start her own cupcake store. To boost her chance of personal success, experts advise Megan to:
26.
1 point
Entrepreneurs participate in _____ business environments.
27.
1 point
Which of the following would be considered a business according to the definition in the text?
28.
1 point
Ginny is almost 30 years old, but she doesn't look her age. In discussions, business people tend to not pay attention to Ginny because they assume she is immature and inexperienced. This suggests that Ginny faces a(n) _____ barrier that undermines her message when she speaks.
29.
1 point
Language, customs, educational background, social values, and religious holidays need to be understood and respected by foreign businesses in considering _____.
30.
1 point
An economic system is a structure for:
31.
1 point
Banks help increase the money supply by:
32.
1 point
The richness of a communication channel refers to:
33.
1 point
Balance of trade includes:
34.
1 point
In _____, many firms compete by selling differentiated products.
35.
1 point
The spectrum of how firms address issues concerning social responsibility ranges from:
36.
1 point
Business will incur a _____ when expenses are higher than revenue.
37.
1 point
Barney Hendricks, who interviewed web developers for his company, told his colleagues over lunch that his top candidate showed lots of enthusiasm when he first entered the office. “His tone and attitude really showed an interest in the job,” Barney said. “And he just looked confident and composed. Unlike some other candidates, he looked me right in the eye when he answered some tough questions.” Barney was impressed by this candidate’s:
38.
1 point
Trading blocs are groups of countries:
39.
1 point
Universal ethical standards are _____.
40.
1 point
A person who reports illegal or unethical behavior within an organization is known as a:
41.
1 point
Cosmetico Inc. is launching a line of low-priced, single-use packs of lotion, shampoo, toothpaste, and makeup targeted to women in poor countries who don’t have access to these products. Cosmetico’s products directly increase the _____ for these customers.
42.
1 point
Dave Malloy is a marketing director for the Redding Company. His recent trip to a developing Asian country got off to an awkward start when his attempt to greet his host with a hearty handshake was not well-received. Dave’s experience is an example of a _____ barrier that can undermine effective communication.
43.
1 point
Apple, Inc. has used foreign outsourcing to produce its iPhone. The main advantage of foreign outsourcing is:
44.
1 point
Dan, the founder of Four Muddy Paws, discovered that dog owners were willing to spend extra money on unique, healthy treats for their pets. The company immediately launched a selection of organic, flavored dog bones. The company also changes flavors and adds new flavors regularly, well before its competitors do. Four Muddy Paws uses the concept of _____ to maintain its competitive lead.
45.
1 point
Supply is defined as:
46.
1 point
Iris has been told by her boss that the company is planning to lay off some people, and in her department only one employee will be retained. In order to keep her job, Iris has to sabotage the professional image and good work of her colleagues, or she will be laid-off. This situation is an example of:
47.
1 point
In capitalism, people strive to raise their standard of living. Businesses contribute to this goal by:
48.
1 point
Ron Merlot of the News Network on Cable (NNC) reported the price of Australian wine had greatly increased along with most other Australian-made products imported into the United States. Listening to this report, we can conclude the value of the U.S. dollar has _____ when compared to the Australian dollar.
49.
1 point
Hair It Is operates two wellness spas in the Miami area. The company employees work hard to develop long-term relationships by calling customers to make sure they are satisfied with the recent visit to the spas and hosting free wellness evaluations. Hair It Is, is using concepts from the:
50.
1 point
In communication, the term _____ refers to any interference that causes the message received by the audience to be different from the sender’s intended message.