Chapter 1

25) Organizational culture most likely refers to:

49) Working on his HR strategic plan, Jose is thinking about whether to recommend specific job descriptions or broad job classes, and detailed or loose work planning. Jose is considering the HR strategic choice related to:

27) A critical ethical issue for HR managers related to technology use in work environments is the:

Salaried employees are also known as ________ employees.

17) HR policies affect a firm's competitive position in all of the following ways EXCEPT by:
A) improving quality

33) Wilton Carpet and Flooring supports local children's sports teams by providing uniforms and practice gear. Which of the following terms best describes the activities of the firm?

32) When it comes to managers dealing with ethical issues, it is most safe to say that:

26) All of the following are key elements of organizational culture EXCEPT:

20) The current trend to downsize most likely results in:

31) A study of fast-growth firms shows that they are more likely to employ managers who are:

23) According to research, the contributions that self-managed work teams offer a large firm are typically:

38) Many profitable American companies eliminate jobs every year. This trend can most likely be attributed to which of the following factors?

14) How has the collapse of the U.S. housing market affected HR policies?

45) Kelly spends her day focusing on recruiting qualified employees for her growing company, reviewing benefit plans in order to offer competitive compensation packages, and creating online job postings. Kelly is most likely facing the strategic HR planning challenge of:

9) A dual-career family is one in which:

19) Which of the following has aided decentralization in many companies?

36) Empowerment is best defined as:

RCA is creating a corporate identity to smooth over cultural differences between its domestic and international employees. RCA is most likely addressing the HRM challenge of:

46) Town House Publishing is implementing a new HR strategy, and to give it the best chance of succeeding, the HR department should most likely:

30) Rudy is writing a report about the individual challenges his firm is facing. Which of the following topics would be LEAST relevant to the report?

18) Which term refers to transferring responsibility and decision-making authority from a central office to people closer to the situation that demands attention?

40) Strategic human resource planning provides a number of benefits to a company, such as:

43) In order to stimulate critical thinking, the strategic HR planning process should most likely be:

42) Managers who rely on their personal views and experiences to solve problems are more likely to run the risk of:

Due to the increasing work pace and burnout in the United States, more workers are dealing with stress. According to your text, an increasing number of firms are choosing to:

10) Firms are increasingly introducing family-friendly programs to:

Which of the following is an environmental challenge faced by modern HR managers?

47) Which of the following is a characteristic of most intended strategies?

22) Self-managed work teams are:

11) Growth in service sector employment is most likely tied to:

16) Which term refers to an organization-wide approach to improving the quality of all the processes that lead to a final product or service?

41) Molly heads a large company that has just experienced a major brain drain. She immediately increases compensation to new employees and gives each employee with over 10 years experience an extra 3 days of paid vacation per year. This is an example of:

24) According to the text, what percentage of new businesses fail in their first year of operation?

12) The need for skilled employees in the United States has:

39) Strategic human resource planning is best defined as the process of:

Which of the following is NOT true of the Internet Revolution as it relates to HRM?

0) Which of the following is a strategic HR issue related to staffing?

21) Organizational restructuring over the past two decades has primarily led to firms with:

35) You are talking with a manager about one of his employees, Tom. The manager describes Tom as a person who has a strong desire to do the best possible job and put in the maximum effort to perform his assigned tasks. The manager is describing Tom's:

34) Karl is trying to improve company productivity by focusing on employee competence. Karl is focusing on the ________ factor of productivity.

8) What is the primary reason for the rising importance of HR at firms over the last four decades?

48) Emergent strategies generally:

28) Knott's Construction builds one house every month. Mr. Knotts and Scott perform all the structural work themselves while they subcontract the plumbing and electrical work. This subcontracting is an example of:

As the director of HR, you are in a meeting with your corporate officers discussing the firm's deliberate use of personnel to gain a competitive edge in the marketplace. You are most likely discussing:

13) Companies spend around ________ billion dollars each year on employee training programs.

37) One of your best MIS people quit to work for a competitor in a neighboring city. When she left, she took with her a partially completed proposal for an enhanced MIS system that would reduce costs and increase the speed of handling information. You've just experienced a:

15) Which organizational challenge has the most significant impact on a firm's competitive advantage?

29) What is the primary HR challenge of outsourcing?

Tony works in the finance department as an accounting clerk. He keeps a time card and receives extra pay for any overtime he works. Tony is most likely a(n):

44) Which of the following is a primary challenge of strategic HR planning?