DSCI 303

1. The first step in Quality Function Development is to determine the customer attributes. The second step in QFD is to translate the customer attributes into target

2. "Lean Operations" refers to the task of reducing the defect rates in a firm's products or services.

Product design supports the business strategy.

4. A bill of materials can be coupled with a bill of labor if MRP systems are to be used in service industries.

5. A process will generally have at least one bottleneck.

6. If there are multiple resources that process each transaction, then the process capacity is the sum of all the individual capacities of the resources.

7. Market pull is the best way to introduce new products.

8. Order launching MRP systems are also known as Type II MRP systems.

9. The master schedule is prepared for product families.

10. In supply chain improvement, it is often necessary to reduce the setup time of equipment dramatically so that smaller lots of the product can be economically produced.

11. The process view provides a basis for viewing an entire business as a system of interconnected processes.

12. With the technology push view of new-product introduction, technology and the market equally determine which products a firm should make.

13. It is bad to have a negative cash-to-cash cycle in which the firm receives payment before it pays its suppliers.

14. A line of visibility separates the parts of a service that come in direct contact with customers from those that do not.

15. The Economic Order Quantity model is extremely useful while making decisions on order quantities in MRP systems.

16. Delivery has three performance measures: on-time delivery, fill rate, and unit cost.

17. ISO 9000 requires that a new-product development process be defined and followed by a company.

18. MRP systems work better in a line flow system compared to a job shop.

19. In MRPsystems, inventories are managed according to their dollar usage values (i.e., high dollar usage inventories are more carefully managed compared to low dollar usage inventories).

20. Misalignments between operations and product design can occur in technology, infrastructure, and rewards systems.

21. Final consumers can be found farthest downstream in the supply chain.

22. Forecasting demand in MRP Systems is based on the past demand patterns for components.

23. A process view emphasizes that it is important for a business to function as independent silos.

24. Major product redesign is often needed to make infrastructure improvements in the supply chain.

25. As price increases and benefits remain constant, the value of a product increases.

26. Demand chain management tries to match supply and demand.

27. One of the major benefits of concurrent engineering is the reduction in time to complete the new-product development process.

28. When a company uses an ERP system, the different functional areas of the business will share a common database.

29. Modular design offers new opportunities for product and process design.

30. The master schedule should be frozen inside the production lead-time.

31. Process redesign tends to be cross-functional in nature and requires a complete overhaul of work methods, flows, and information systems.

32. The objective of structural and infrastructure changes is the same: To remove sources of uncertainty, to reduce replenishment time, and to reduce total cost of supplying the market.

33. The transformation view of the Operations function provides a unified approach for studying the manufacturing and service industries.

34. Best practices in operations are best for all organizations.

35. MRP is a type of pull system.

The design and management of seamless, value-added processes across organizational boundaries to meet the real needs of the end customer is called:

Quality Function Deployment:

If a factory has 100,000 units of materials in the system and if the average flow rate of the system is 5000 units per day, then according to Little's Law, the average throughput time is:

What does a square or rectangle symbol indicate in a flowchart?

Which type of MRP system is used as an information system to plan and control inventories and capacities?

Successful MRP implementation requires:

Backward or upstream supply chain flows include:

In MRP "scheduled receipts" are:

The three inputs for an MRP parts explosion are:

Cycle counting:

46. The master production schedule for Product A shows a need for 30 units, and Product B shows a need of 25 units. To manufacture a unit of Product A, three units of component C are required. To manufacture a unit of Product B, four units of component C are required. Determine the gross requirements for component C to complete production.

A diamond symbol in a flowchart indicates:

Materials handling, transportation, and warehousing are elements of:

Which of the following is true about MRP Systems?

Which of the following does the Supply Chain Operations Reference (SCOR) model NOT include?