Maple - Skill Check Day 15

Is this your test? Login to manage it. If not, you can create a test just like it.

This is a non-interactive preview of the quiz content.

1 point

Are you comfortable doing cash out ins and cash outs by yourself?

Yes

1 point

Are you able to log into RQ4, Astra (Aurora) and your email

Yes

1 point

Are you comfortable doing stock transfers?

Yes

1 point

Are you comfortable receiving orders from suppliers?

Yes

1 point

How does a customer get warranty on a Lifeproof or Otterbox case?

we replace over counter

we refund

customer does on Lifeproof/Otterbox website

1 point

What is the warranty on all of our cell phones (excluding the Sonim Bolt)

No Warranty

1 yr

2 yr

3 yr

1 point

What is the warranty on the Sonim Bolt?

No Warranty

1 yr

2 yr

3 yr

1 point

Are you familiar with our FLOOR pricing and how we can discount for customer?

Yes

1 point

Have you installed an iSheildz screen protector?

Yes

10.

1 point

Are you comfortable sending stock transfers? (In RQ and scheduling shipping)

Yes

11.

1 point

Are you comfortable receiving stock transfers?

Yes

12.

1 point

Do you know what the acronym CHOWDER stands for?

Yes

13.

1 point

Do you know what an Early Device upgrade fee is?

Yes

14.

1 point

Where do you find out the amount of a EDUF?

Aurora /Astra

Partner Portal

RQ4

Call Sasktel

15.

1 point

If you need help activating a phone and no one is around to help, who is your best lifeline?

Customer Relations Center (CRC)

Call RQ4 Tech Support

Call Cam on Cell

Call your Mom

16.

1 point

Have you successfully used the Cellebrite Transfer machine?

Yes

17.

1 point

Have you successfully used iTunes to transfer data?

Yes

18.

1 point

What cloud service backs up information on a Samsung Galaxy?

iCloud

iTunes

Sammy Cloud

Google

19.

1 point

What cloud service wirelessly backs up the information off of your iPhone?

iTunes

Siri

iCloud

Google

20.

1 point

What tasks must be completed in order to add Walk out Ready in RQ and Astra(Aurora)?

Set up Voice Mail

Set up Bluetooth

Transfer Contacts

Email Set up

21.

1 point

How do you activate Siri on an iPhone?

Press and Hold home button

Press Home button 3 x

Press and hold power button

Say "Siri, please activate now"

22.

1 point

We can replace defective iPhones with an iPhone from inventory?

True

False

23.

1 point

Non Apple Certified chargers can damage iPhones?

True

False

24.

1 point

New customers can choose their billing dates when buying a phone?

True

False

25.

1 point

Which SaskTel services are we a dealer for?

Wireless

Max

Internet

Fusion

26.

1 point

The Ultimate 60 has ___GB of data.

27.

1 point

The Talk and Text 40 has Call Display and Mini Mail.

True

False

28.

1 point

Long distance rates in Canada are____/minute.

.15

.35

.45

.75

29.

1 point

Long distance rates in USA are _____/min.

1.50

.75

1.00

.45

30.

1 point

The smallest iPad plan costs _____/Month.

31.

1 point

How much is Fusion installed (with basic install) ?

199

499

649

We do not install it

32.

1 point

What is the range of Fusion from the tower to the customer?

1KM

10KM

18KM

38KM

Home Features Pricing FAQs Legal Sample Tests Build a Test Login/Sign Up