BUS 101 Chapter 14-17

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1.
1 point
Back in the early 1980s, TipeRite typewriters were popular among students because they were solid, yet inexpensive. TipeRite was able to make a profit despite its low prices because it kept its costs low. But in the late 1980s and 1990s, more and more students abandoned typewriters and began using personal computers and word processing software. Even though the new technology was much more expensive than typewriters, it was also much more versatile and powerful. Soon TipeRite couldn’t find anyone to buy its products despite its low prices. The company’s trouble illustrates that:
2.
1 point
_____ are compensation in the form of lump sum payments and are often used to reward employees for strong performance.
3.
1 point
Most manufacturing firms are concerned about the availability of reliable electricity and water supplies when making location decisions. These considerations primarily deal with the:
4.
1 point
A _____ defines the jobholder’s responsibilities.
5.
1 point
_____ skills refer to expertise in a specific functional area or department.
6.
1 point
Frank is a U.S. Marine platoon sergeant, which means he is a figure of authority that personally manages the Marines who are digging fighting holes, carrying ammunition, maintaining weapons, and engaging directly with the enemy. What role does Frank play in the management hierarchy?
7.
1 point
The HR manager at Ruth Media Corp. is looking to hire a creative writer for the company's advertising department. She mentions in the jobs portal that the candidates who wish to apply for the job should have a master’s degree in English literature. The master’s degree is the _____.
8.
1 point
Jesse Livermore, Human Resources Director of GA Trading Company recently read a report on "The state of the Baby Boomer generation between the years 2011-2030," that he believes to be factually correct. To respond to this growing trend, he has created an employee program that hopes to attract and retain _____ workers through flexible schedules, training opportunities, and creative pay schedules.
9.
1 point
Which of the following criteria typically applies to a total quality management initiative?
10.
1 point
StarCom, a large software firm, is renovating its office in California, and is mainly working on improving the office's cafetaria while also adding a few facilities like a gym, a clinic and a pharmacy. By taking up these activities, StarCom is expecting to motivate its employees by meeting their _____ needs.
11.
1 point
The goal of a(n)_____ system is to integrate the information flows of all aspects of a business’s operations.
12.
1 point
According to a report in Fast Company, a major reason why many HR managers struggle to add value to their firm is that they:
13.
1 point
Planning for unexpected events, or _____ planning, is usually spearheaded by senior management with input from other management levels.
14.
1 point
_____ refers to a set of strategies and practices to eliminate waste.
15.
1 point
The most effective _____ are specific and measurable, tied to a timeframe, and realistic but challenging.
16.
1 point
James Gray is a 57-year-old accountant who has worked for a large software firm for almost 30 years. His yearly evaluations always show high performance. Despite this, his young new boss recently called him into his office to let him know that his last day of work will be at the end of the month, explaining that he preferred to work with employees closer to his own age. James viewed his boss’s actions as unfair, so he decided to make an appointment with the HR director. The HR director would probably inform James that the new boss:
17.
1 point
Middle-level managers should have a high degree of _____ skills, because they act as the bridge between departments, coordinating people and projects.
18.
1 point
A(n) _____ is a set of related activities that transform inputs into outputs, thus adding value.
19.
1 point
Finding ways to meet an organization’s current objectives while protecting and preserving the environment for future generations is known as:
20.
1 point
Which of the following statements is true of total quality management?
21.
1 point
Halman Routhe will soon begin interviewing potential candidates for a job in his department. He wants to refresh his memory about the specific types of training, education, and experience the interviewees should possess. One way he could do this is by reviewing the position's _____.
22.
1 point
Blue Dungarees Inc. is a manufacturer of denim jeans. The company has employed a strategy of _____ allowing it to produce jeans that suit the needs of specific customers. This strategy allows it to produce its goods within a short period and at a cost almost as low as those associated with traditional production techniques.
23.
1 point
Which of the following statements is true of enterprise resource planning (ERP)?
24.
1 point
In order for a decentralized organization to be effective:
25.
1 point
The _____ function of management means creating a logical structure for people, their jobs, and their patterns of interaction.
26.
1 point
The _____ defines the organization’s purpose, values, and core goals, providing the framework for all other plans.
27.
1 point
Andy recently graduated from college and accepted a job with Union Savings Bank of Pittsburgh. After meeting with his supervisor, he was informed that he has the option to work remotely from home. While he finds the idea of working from home intriguing he is concerned about some of the drawbacks associated with telecommuting. One drawback to telecommuting that Andy must consider is:
28.
1 point
Michael, a regional manager, hates Toby from HR simply because he represents HR. Which of the following ways would best help Toby mend the relationship?
29.
1 point
The _____ required employers to verify employment eligibility for all new hires.
30.
1 point
An example of a social need in Maslow’s hierarchy of needs in the workplace would be _____.