Practice Test For OB.

1.

1 point

What does central tendency effect refer to?

the tendency to not judge people

the tendency to judge people harshly

the tendency to rely

the tendency to avoid all extreme judgments

2.

1 point

What is fundamental attribution bias?

the tendency to ignore failures

the tendency to emphasize situational characteristics

The tendency to emphasize personal characteristics

the tendency to take personal responsibility for successes

3.

1 point

The process of working with and through others to achieve organizational objectives effectively, efficiently, and ethically is referred to as

leadership

organizational behaviour

teams

management

4.

1 point

In the social perception model, what is the third stage of social perception?

retrieval and response

encoding and simplification

comprehension

storage and retention

5.

1 point

According to field research, there is a high positive relationship between self-monitoring and

negative behaviour

positive behavior

job performance

career success

6.

1 point

Researchers have found a positive relationship between self-efficacy and

positive behavior

job performance

career success

negative behavior

7.

1 point

According to your text, contemporary organizational behavior issues/s is/are:

workplace diversity

globalization

e-business

workplace diversity, ethics, e-business, and globalization

ethics

8.

1 point

Which is the following is not one of the key components of emotional intelligence?

relationship management

self-motivation

self- awareness

social awareness

9.

1 point

The extension of business operations to markets around the globe refers to:

employment equity

globalization

partnership with non-traditional groups

workforce diversity

10.

1 point

Which of the following is NOT a stage of social perception?

selective attention/ comprehension

encoding and simplification

cognition

storage and retention

11.

1 point

The term ethics refers to moral issues and is concerned with:

good versus bad

right versus wrong

individual motivation

strong personal values

all answers are correct

12.

1 point

Which of the following statements most accurately defines "social cognition?"

the process of interpreting one's environment

the study of people and objects

a four-stage sequence

the study of how people perceive each other

13.

1 point

The approach using management tools and techniques in a situationally appropriate manner is referred to as:

one-best way approach

deming approach

contingency approach

total quality management approach

14.

1 point

Organizational Behaviour can bring to the workplace an understanding of:

the ability to understand and analyze fundamental behaviours

the ability to evaluate and help other employees

the ability to identify and provide examples of best practices

the ability to assist other in gaining job satisfaction

all the answers are correct

15.

1 point

Individuals interpret events differently. The reasons for the different interpretations may be due to

people possess different information

our moods and emotions

recent experiences

individual differences

all answers are correct

16.

1 point

How much personal responsibility individuals take for their behaviour and it consequences is called:

causal attribution

self-serving bias

self-monitoring

locus of control

17.

1 point

A field of study dedicated to better understanding and managing people at work, both individually and in groups refer to:

Productivity

Organizational Behavior

Theory X

Total Quality Management

18.

1 point

Self-efficacy requires constructive action in which of these management areas:

recruiting/ selection

job design

training

leadership

all of these answers are correct

19.

1 point

Which of the following is NOT one of the big five personality dimensions?

agreeableness

openness

extraversion

locus of control

20.

1 point

The area of emotional intelligence is important in the workplace because social problem solving and the ability to control one's emotions:

is necessary for customer service

can be taught and learned

cannot be learned

is difficult to identify in job interviews

21.

1 point

Common forms of stereotypes include:

sex-role

age

racial

ethnical

all answers indicate a common form of stereotype