FO Test #1

1.

1 point

Children under what age can eat for free at our restaurant? You can select multiple answers for this question

Under 6

Under 4

Under 12

All babies

2.

1 point

What time can unregistered guest stay in the room until?

11PM

12AM

10PM

1AM

3.

1 point

If a guest is looking for a room with extra closet space, which room would you recommend?

X1K 02, EXK 11

VEK 03, VEK 01

EXK 12, U1K 14

DXK 10, EXK 07

4.

1 point

Without looking at Opera, which category is 815?

SUK

X1K

EXK

DXK

5.

1 point

Can a guest bring their pet snake to stay with them?

Yes, but the snake needs to be looked after by our security team

Yes, but you have to pay extra for security reasons

No, only cats and dogs are allowed

We are an animal friendly hotel and all pets are welcome

6.

1 point

What color is the decaffeinated Nespresso capsule?

Green

Purple

Gold

Red

7.

1 point

Which amenity listed below is only available in suites?

Loofah Pad

Tooth Brush

Sewing Kit

Hair Band

8.

1 point

Is unit 4601 Liv/Work or Estates?

Liv/Work

Estates

9.

1 point

The $100 Credit from consortia groups (FHR, Virtuoso, signature, etc) is applicable to IRD

True

False

10.

1 point

What kind of bed does DXT have?

Single

Twin

Double

King

11.

1 point

If a guest submits laundry at 1PM with no express service, what time will he get the laundry back

Same day after 6PM

In 4 hours

The following day

Whenever the guest wants it back

12.

4 points

Which of the below rooms has duo sinks

07

02

11

14

00

15

All of the above

13.

1 point

Other than FHR, which of the below program/package has a guaranteed 4PM late check out

Expedia

Tablet Plus

Kiwi Collection

Romance Package

14.

1 point

In the MINTWO package, what is the breakfast allowance?

74

76

71

999

15.

1 point

If a FHR guest staying under the 4th night free promo had breakfast on the last day of their stay but the package did not absorb, what would you do?

Transfer to Rooms Promo

Transfer to Market Promo

Adjust off using 3585

Adjust off using 7001

16.

1 point

Which consortia group has the $25 credit for F&B outlets

Kiwi collection

Altour

Mr. & Mrs. Smith

Signature Travel

17.

1 point

If a guest requests for a late check out at 3PM, they will be charged for a full day RT. True or False

True

False