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Integrity Selling for the 21st Century

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This is a non-interactive preview of the quiz content.

1.
10 points
The books teaches a lot about “The ___ Step System of Selling”

2.
10 points
The book states that product focus is where salespeople spend most of their time showing and talking about their product or service, its features, advantages, and benefits.
3.
10 points
When talking about sales no matter if it’s your first or your fifty-first you have to get people to:
4.
10 points
On the Progression of Human Needs char, what are two of the seven needs listed?
5.
10 points
To build a rapport with the customer a seller must understand customers’ concerns.
6.
10 points
The book teaches us that there are four Action Guides that will help to validate your product of service. Which statement below is one of the four?
7.
10 points
The book teaches multiple times that “the ____ of gain” and “the ___ of pain” is why customers purchase products.
8.
10 points
One of the Action Guides states “Tune the world ___ and people ___.
9.
10 points
When it comes to selling ____ and _______ emotions are the hardest for the seller to overcome.

10.
10 points
When selling to a customer you should do ___% of the talking, and ___% of listening.


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