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Legendary Service

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1.
10 points
The culture of any organization typically begins with a shared vision and shared _________.
2.
10 points
What does the "R" stand for in the ICARE acronym?
3.
10 points
Customer loyalty is what you get when you create a _________ environment for your people.
4.
10 points
Where did Grandma Kate surprise Kelsey by taking her to dinner?
5.
10 points
What store does Kelsey work at?
6.
10 points
Meeting the customers needs on a day to day basis by acting on the belief that service is important is called what?
7.
10 points
What was the 1st of 3 things Kelsey's professor challenged them in building relationships?
8.
10 points
Legendary Service is consistently delivering ideal service that keep customers coming back and results in a competitive edge for you organization.
9.
10 points
Knowing who your customers are and what they want is called being ________.
10.
10 points
Culture of Service is fostering an environment that focuses on service the customer.
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