Chapter 5-3 Test

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1 point

An organizational role includes managers, workers, supervisors, sales personnel, and record keepers.

True

False

1 point

Which of the following is NOT shown on an organizational chart?

classifications of jobs

the structure of an organization

job descriptions

work relationships

1 point

Many new businesses fail in the first few years.

True

False

1 point

used to define what needs to be accomplished and to determine if the business is successful.

statement

ethics

Goal

policy

1 point

What are two types of organizational structures?

functional and disorderly

functional and matrix

matrix and disorderly

practical and grid

1 point

Which of the following are principles of effective organizations?

Responsibility, Authority, and Accountability

Unity of command

Span of control

All of the above

1 point

Why is it important for employees to understand the structure of the company where they work?

1 point

Short, specific written statement of the reason a business exists and what it wants to achieve is a ___________.

goal

principle

mission statement

policy

1 point

The span of control of a business comes from its mission statement.

True

False

10.

1 point

The obligation to complete specific work is

responsibility

accountability

authority

recognition

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