Practice Assessment - Final BPTS Test BBU

1.

1 point

Which of the following identifiers are hard coded to a BBOS at the manufacturing plant?

BAT

VSM

MEP

PIM

CFG

2.

1 point

Which of the following can be used for a Device Migration to a BlackBerry 10 device?

BlackBerry Link

BlackBerry Desktop Software

Solid State Drive

SIM Card

MicroSD card

3.

1 point

Which of the following are valid troubleshooting steps when a customer’s Z10 battery is not charging? Select all that apply.

Downgrade the software on the device

Request the customer leave the device connected to the charging source for 24 hours

Confirm the battery has been inserted correctly

Try another, known working battery in the device

Run the Battery Wizard from the Help Application

4.

1 point

Where can you find the BBM versions on an Android device from within the OS?

BBM>Settings>Version

Settings>Apps>BBM

Settings>General>Usage>BBM

BBM>About

Settings>General>Apps>BBM

5.

1 point

Which of the following best describe some of the key difference between Mobile Hotspot and Internet tethering? Select all that apply.

Mobile Hotspot uses Wi-Fi to connect, Internet Tethering uses a Bluetooth connection

Mobile Hotspot allows one device to connect to the Internet, Internet Tethering allows multiple devices to connect

Mobile Hotspot uses Bluetooth to connect, Internet tethering uses a Wi-FI connection

Mobile Hotspot is only available on BBOS devices, Internet Tethering is only available on BB10 devices

Mobile Hotspot allows multiple devices to connect to the Internet, Internet tethering only allows one device to connect

6.

1 point

Which of the following consumer e-mail service providers use ActiveSync? Select all that apply.

Outlook.com

Gmail

Hotmail

Yahoo!

iCloud

7.

1 point

Which of the following tools are available via BlackBerry Agent Support Center (BASC)? Select all that apply.

BBID Password Reset Link

PIN Test

Remote Wipe

Discovery Service Lookup

Enterprise Password Reset Link

8.

1 point

Which of the following devices BlackBerry Link support syncing media with?

Z10 with version 10.2.1 software

9900 with version 7.0 software

PlayBook with version 2.0 software

9900 with version 7.1 software

PlayBook with version 2.1 software

9.

1 point

Which of the following log files should be reviewed when performing a log analysis of a BlackBerry 10 device with 10.2.1 software? Select all that apply.

Slogger2log.txt

Sloginfo.txt

LinkLog.txt

TracerT.txt

10.

1 point

Which of the following settings dictates what carrier a device is SIM locked to?

IMEI

MEP

ECID

SCID

11.

1 point

Which of the following features are supported by BlackBerry Link?

Device Log Capture

Backup/Restore

Media Sync

Certificate Sync

Enterprise Activation

12.

1 point

Which of the following identifiers can be used to lookup user in the Provisioning system? Select all that apply.

ESN

IMEI

ECID

MEP

13.

1 point

Which of the following tasks can you accomplish with BlackBerry Link? Select all that apply.

Backup your BlackBerry device

Upgrade your BlackBerry device

Access BlackBerry World for Work

Watch downloaded movies

Download music from BlackBerry World

14.

1 point

Does Blend Require BlackBerry ID to be integrated on the BlackBerry smartphone?

True

False

15.

1 point

What file formats must be used with MicroSD cards larger than 32GB and BlackBerry 10 devices? Select all that apply.

FAT32

FAT16

NTFS

ExFAT

BBOS32

16.

1 point

Which of the following functions does the Discovery Service perform?

Finds and connects to a BlackBerry 10 device when it is connected to a PC

Provides GPS functionality to a BlackBerry 10 handheld

Makes integrating e-mail accounts easier for users

Allows the Wireless Network to identify the location of a BlackBerry 10 device

Identifies if a BlackBerry ID username is available for a user

17.

1 point

What is the BlackBerry Assistant used for? Select all that apply.

To help sync media between BlackBerry Link and BlackBerry 10 smartphone

As a search tool your BlackBerry smartphone including apps, e-mails, contacts, as well as the Internet

To send you an e-mail of your daily calendar events

To accept and process voice controls and commands

18.

1 point

How many devices can be connected to a BlackBerry 10 device in Mobile Hotspot mode?

4

8

5

10

2

19.

1 point

Which of the following physical connections are available on all current generation (Z10, Q10, Q5, Z30) BlackBerry 10 devices?

Mini HDMI

Micro HDMI

Headphone

Mini USB

Micro USB

20.

1 point

Which ports are used by ActiveSync? Select all that apply.

80

143

110

995

443

21.

1 point

Where can you find the PIN number associated with BBM on an iOS or Android device?

Settings>Apps>BBM

BBM>My Profile

BBM>About

Settings>General BBM

BBM>My Profile>Show Barcode

22.

1 point

Select the available methods BlackBerry Blend can connect to the BlackBerry 10 smartphone? Select all that apply.

USB

Bluetooth

WAN (wide area network) over Mobile

LAN (local area network) over Wi-Fi

23.

1 point

In BlackBerry 10 E-mail Account settings, when adding an e-mail account, what is the difference between ‘Sync Interval’ and ‘Sync Timeframe’ settings?

Sync Interval – How often the BlackBerry smartphone checks the e-mail account for new e-mail

Sync Interval – How often the BlackBerry smartphone sends outgoing e-mail

Sync Timeframe – The number of e-mails synchronized to the BlackBerry smartphone from the e-mail account

Sync Timeframe – The amount of time (in Days/months) of e-mail that will synchronize to the BlackBerry smartphone

24.

1 point

Which of the following IP Address does the BlackBerry 10 device get assigned when connected via USB to a PC?

169.254.X.X

196.254.X.X

192.168.X.X

10.2.X.X

8.8.8.8

25.

1 point

Which of the following are responsible for loading a Carrier Customization options on a BlackBerry 10 device? Select all that apply.

EMID

ECID

SCID

MEP

IMEI

26.

1 point

BlackBerry Blend uses the same infrastructure that the BlackBerry Link software uses for Remote File Access.

True

False

27.

1 point

Which of the following methods can a user with BBM for iOS use to add contacts? Select all that apply.

Bluetooth

NFC

E-mail

SMS

28.

1 point

You can be signed into the same BBM on your Z10 and a Samsung Galaxy S4. (True/False)

True

False

29.

1 point

What E-mail/PIM option does CardDAV sync?

Memopad

Calendar

E-mail

Contacts

Tasks

30.

1 point

Which of the following can be done with an NFC Connection?

Connect to a headset to listen to music

Exchange a contact card

Add a new BBM Contact

Pay for your coffee at Tim Horton’s

Sync your PIM data with BlackBerry Link

31.

1 point

Which Ports are used by Post Office Protocol (POP)? Select all that apply.

110

443

993

143

995

32.

1 point

What is the file extension for a BlackBerry 10 device backup file?

.bfg

.bbb

.bbf

.blk

.bat

33.

1 point

Which of the following are valid search operators for the Knowledge Base? Select all that apply.

(*)

IF/THEN

OR

(--)

(&)

34.

1 point

Which of the following Android versions are compatible with BBM?

4.0.X

2.3.X

4.4.X

2.2.X

4.2.X

4.1.X

35.

1 point

Which of the following items are NOT migrated from a BBOS device to a BlackBerry 10 device when performing a device migration?

Phone Call Log

Notifications/Profiles

Browser Bookmarks

Wi-FI Profiles

Paired Bluetooth Devices

36.

1 point

Where can you find the BBM versions on an iOS device from within the OS?

Settings>Applications>BBM

Settings>General>Applications>BBM

BBM>About

Settings>General>Usage>BBM

BBM>Settings>Version

37.

1 point

Select which is the minimum required software version for BB10 smartphone to support using BlackBerry Blend?

10.3.0

10.2.1

10.1.0

10.2.2

38.

1 point

How many BlackBerry IDs can the BlackBerry Link software manage?

2

3

4

5

1

39.

1 point

Which of the iOS versions are compatible with BBM?

8.1

5.1

6.0

8.0

4.0

5.0

7.0

40.

1 point

Which application gives a user the ability to generate device logs and e-mail them to BlackBerry Technical Support?

Network and Connections

Security

Settings

File Manager

Help

41.

1 point

Which services does your BlackBerry ID allow you to access? Select all that apply.

Provisioning

BBM

BlackBerry World

BlackBerry Licensing

BlackBerry Protect