Quiz 1

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1 point

What is disposition when EP is activated?

Booking Related - Immediate Stock out

Booking Related - Pricing Concern No Booking Taken

Query - General Enquiry

Booking Related - Advance Stock out

1 point

Customer complains that AC was not working, how much waiver has to be given?

No Waiver

Only Apologize

Rs.100/-

Minimum bill to be waived off

1 point

What is the wait time charge for Prime Car ?

Rs.1/min

Rs.2/min

No wait time charge

None of the above

1 point

What is the waiting charges if the cab is late for 2mins from the pickup time under sedan category?

2rs per min

Waive off Waiting charges

Minimum bill waive off

None of the above

1 point

Does customer have to pay for Airport parking ?

None of the Above

Yes

Only 1/2 of the parking fee

1 point

What is the toll charge for Airport round trip in Bangalore ?

150

120

None of the above

1 point

Galaxy S6 Offer is Valid till 30th June?

True

False

1 point

What is the Peak time charge in Bangalore ?

150

100

1 point

If customer complains that he is not able to download Ola application in Blackberry Android Handset, we suggest customer?

Visit Ola office

Contact mobile service center

None of the above

Try again

10.

1 point

What is the Advance Booking Slot for Prime Cars in Chennai?

30 mins

60 mins

15 mins

45 mins

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