May BFC product knowledge

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1.
1 point
A customer who wants to switch account types from a Franklin to a Think Green would have to close out the account and open a new one.
2.
1 point
With spring here and summer right around the corner, people may be out shopping for a new car or even a boat! Which lenders could help them with that loan?
3.
1 point
The new Actually Free checking account has free paper statements.
4.
1 point
Billpay on the Actually Free checking account costs:
5.
1 point
If a customer says something like "wow Christmas is only 6 months away!" that could be a lead in to refer them to what product:
6.
1 point
The cutoff to get paid for A's on the 4th Quarter report card is:
7.
1 point
In what year did Bank of Franklin County open?
8.
1 point
The 2015 New Haven customer appreciation day is
9.
1 point
Overdraft Protection saves the customer money by paying all items that go through the account up to $500 for the cost of $25 per item. (debit card optional) And by paying all items that save the customer from returned item fees and unpaid merchant fees.
10.
1 point
Customers can submit questions through the secure messaging on their online banking and a BFC personal banker will respond with an answer as quickly as possible.