220-801

A technician has replaced a bad internal WLAN card in a Windows 7 Professional laptop. The WLAN card is listed in Device Manager as enabled and working. Which of the following should be done NEXT to use the card?

Which of the following cable types has a MAXIMUM transfer speed greater than 1 Gbps?

A printer is not pulling paper out of the paper tray. Which of the following is the MOST possible cause of the problem?

During which of the following phases of the imaging process is the latent image exposed to toner?

Which of the following printing technologies uses piezoelectric pressure pads to produce small bubbles that are moved to the paper?

Which of the following expansion slots uses a serial connection?

A technician installed a new docking station for a user and they have lost the ability to connect to
the network. Which of the following is the MOST likely reason?

A technician is not able to boot to Windows OS. A “Non-bootable device found” message appears on the screen when the computer restarts. Which of the following is the MOST possible cause of the error message?

Which of the following will help protect against brown outs?

A home user working outside an office reports that their laptop is no longer connecting to the Internet. Which of the following would a technician recommend to check FIRST?

Which of the following standards would be used on a wireless router to support speeds up to 150 Mbps?

A technician needs to configure a computer with an external storage drive. Which of the following
interfaces would provide the FASTEST throughput?

To configure two drives for MAXIMUM performance, which of the following RAID types should be used?

When setting up for a projector presentation, which of the following laptop function keys usually needs to be toggled?

Which of the following memory features allows for the protection against random inconsistencies in the transfer of the data?

Which of the following is MOST likely to have a physical switch on a laptop that allows it to be turned off without going into the BIOS?

Proper lifting technique for heavy items is:

Which of the following devices would need to be configured to block specific ports and protocols from entering the network?

A user, Ann, states that her laser printer has a smudge that repeats itself every couple inches down the center of each page. Which of the following components MOST likely needs replacing?

Which of the following lists the correct non-overlapping channels in 2.4 GHz?

When installing a printer in Windows, which of the following is the purpose of the Additional
Drivers button on the Sharing tab in the printer’s properties?

A technician replaces a computer’s NIC with a wireless card. The user wants to save the NIC. Which of the following should the technician use to preserve the NIC?

When servicing a laptop, which of the following components usually requires the keyboard to be removed before the component can be replaced?

When a user’s computer boots, a message shows that reads: “Alert! Cover previously removed.” Which of the following was configured in the BIOS to cause this alert?

Which of the following expansion slots would support the HIGHEST transfer speeds for high-end graphics cards? (Select TWO).

Which of the following memory types is MOST commonly found in Pentium 4 class and newer desktop PCs?

Which of the following is an APIPA address?

A laptop’s wireless card shows up in the Device Manager, but the signal strength is always one bar. This is caused by which of the following?

Which of the following protocols would an email client use?

A workstation would MOST likely be connected to an office network using which of the following cable types?

Which of the following wireless protocols is limited to operating in the 5 GHz range ONLY?

A technician needs to replace a computer’s hard drive. Which of the following should the technician do FIRST?

Which of the following should a technician check FIRST before upgrading the RAM in a laptop?

Which of the following parts of a laptop screen provides illumination for the LCD?

Which of the following connector types uses a single RCA style connector?

Which of the following configurations would be set after installing a new modem card?

RG-59 is a designation for which of the following cable types?

ECC memory is primarily used in which of the following computers?

Which of the following provides the BEST protection from brown outs?

Which of the following provides the MOST storage capacity?

Which of the following is the appropriate interface to connect an optical mouse and keyboard to a computer?

Which of the following cables is prone to electromagnetic interference?

Which of the following connector types is found on coaxial cables?

A first time PC owner drops off their brand new PC for service, reporting that it is slow and the memory should be 12GB according to the box but only reports 4GB. The RAM voltage was set improperly; one chip needed to be reseated and the BIOS had to be set to use the triple channel architecture. When picking up the PC the customer asks what was wrong. Which of the following would be the MOST appropriate response for this customer?

Which of the following safety devices would be employed to prevent static discharge between a computer and a technician?

When a grounding strap is not available, a technician can ground by touching the computer’s:

A technician is tasked with selecting components to build a computer that will be used for computer aided drafting and computer aided modeling. Which of the following components are the BEST choices? (Select TWO).

Which of the following is the correct pin out for T568B?

A technician would like to load an operating system CD on startup. Which of the following settings would a technician change in the BIOS?

Which of the following laptop displays would provide the BEST viewing angle?