Aug Test II

If GK states that they do not accept Unsolicitated Calls, What will you dispose the lead as ?

If Gk says I'll transfer the call to RPC and instead Transfer the call to a VM stating "We don’t accept unsolicitated calls." / transfers to a recorded message that guides on how to do business with their company/transfers to a recorded message that mentions " if we want to contact any one in their office then we need to first send them an email", What will you dispose the lead as ?

If we reach a VM stating 'The person you're trying to reach does not have a voicemail set up yet'/General VM/Name not defined in VM (2'nd Attempt )

In case the Prospect is no longer with the company, However GK provides an alternate number to reach the DM, What will you dispose the lead as ?

Incase GK states that he/she needs additional information i.e. anything apart from DM's First name/last name/company name/job title/department name irrespective whether he/she recognizes DM or not, What will you dispose the lead as ?

If GK says company is taken over by another company and GK informs that they don’t have anyone by the name of DM in their company, What will you dispose the lead as ?

If prospect agrees to the incorrect Last Name and incorrect Company Name while doing a graceful exit, What will you dispose the lead as ?

What does your company do?

Company taken over by other company and RPC is No longer with the present company, What will you dispose the lead as ?

Incase Gk initially says no one by that name and later says that’s may be because DM is no longer with the company, What will you dispose the lead as ?

When we reach a residential number for RPC. In case somebody says that rpc is not there and it’s a residential number. Gk Denies to give or does not have an alternate number, What will you dispose the lead as ?

Incase GK informs that he/she only has access to the directory for their location and they do not have DM listed. Also, they do not have any other number or any other way to confirm if DM could be at any other location of their company. (same company as mentioned on the lead), What will you dispose the lead as ?

Gk mentions that there is no one by that name, not listed in the directory, but he or she is not sure (1st Attempt), What will you dispose the lead as ?

If GK stated that RPC is the owner of the company and does not come to office and has no other alternate number, What will you dispose the lead as ?

Is this a personal call?

When Gk/Person answers the call, agent asks for DM, GK says "Wrong Number" and hangs up before agent could verify the company name (3'rd Attempt), What will you dispose the lead as ?

If Gk says RPC does not want to talk to our company , What will you dispose the lead as ?

Is he expecting your call? / Do you have an appointment?

Language Barrier - GK/Person answering does not speak or understand english(1'stAttempt ), What will you dispose the lead as ?

If Gk states rpc's department does not take calls, What will you dispose the lead as ?