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PC Batch - 10

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1.
Educated to Press DRC - Will only be in case Driver calls and informs that he will not be able to perform the duty bcos of will/Vehicle Issues
2.
Lost and found cases will be raised to under status ?
3.
For any issue drivers can write mail to __________or call BD helpline number_________and TAT for resolution will be _______
4.
Mode of advance in rides can be Ola money,Net-banking,Credit cards ?
5.
Is the option to change the Car Category for bookings available in all driver apps?
6.
IF customer has paid less and same has been informed by driver,the steps that will be followed are ?
7.
Distance far/Short time allotment is subject to checked from rides and if found genuine we will raise the ticket as per matrix ?
8.
Navigation will appear on all booking
9.
Educated to Press CRC - Driver calls and informs that the customer are not in contactable/SWO/Change of Locality/P/U time change/Out of city limits drops/pickup's
10.
IMS enable us to check below information of Cab
11.
Driver Rating is performance of service given to your customers. Customer rates you for every ride they take with you. You rating is the average of the ratings given by the customer.
12.
TOLL be automatically captured if cab passes through toll booth however if not the same can be done through
13.
Advance booking search in rides allow us to search -
14.
Stalled Device can be checked on war room and driver can be advised to
15.
Masked number connect to server which diverts the call to customer mobile number *
16.
OFF Duty Mode will enable driver to
17.
1.8X Surcharge means *
18.
0 cancellations. 0 customer complaints is not mandatory for MBZ and cancellations
19.
Any Change of Driver number call will be diverted to ?
20.
Mini has done 7 bookings under MBG Plan and timings however the same will be considered under -
21.
Sanitization sign will appear on all booking
22.
Email id wherein customer can register their complain is ?
23.
Any driver compliant can also be checked from ______and ON ROAD/OFF ROAD status can be informed by looking into______ ?
24.
IF customer has paid less and had ask driver to deduct the same from his Ola money,When driver call landed we can see in rides that customer has Ola money can we debit the same and how
25.
Driver said that he pressed client locate at 6 PM but the pick up is at 6:15PM, by what time trip time will be start?
26.
Operator want to attach new cab to whom you will raise FD ticket and what will be the status? *
27.
Debit Ola Money/Credit Ola Money request will be put via ?
28.
Permissible dry run limit for Delhi is
29.
Complete to cancel and cancel to complete can be done only if ticket is raised to -
30.
If customer has OLA money and it did not get deducted for the trip. You debit the amount from the Ola Money, to whom will you raise a ticket on FD? *
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