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BIM2 Business Workflow

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1.
1 point
Departmentalization based on __________ is most useful when sets of customers have common problems and needs.
2.
1 point
Departmentalization based on __________ is most useful when a business has multiple product lines or performs multiple services.
3.
1 point
Successful workflow will result in high __________.
4.
1 point
A large organization may use more than one type of departmentalization.
5.
1 point
Communication isn’t necessary for workflow to go smoothly.
6.
1 point
Employees’ positions in the workflow can be seen as a reflection of their __________.
7.
1 point
Which of the following is NOT a possible result of workflow problems as listed in the presentation?
8.
1 point
Workflow structures processes so work proceeds in the most __________ order.
9.
1 point
When workflow and productivity are at their best, the result is an erratic, inefficient business struggling to perform and succeed.
10.
1 point
Departmentalization based on __________ is most useful when customers are spread across a large area.
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