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IJP SME

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1.
If customer has received the brand packaging of a Philips Trimmer in an open condition and the customer is complaining about the same which complaint will be raised?
2.
How many daily lucky draw we will do on a daily basis in current daily lucky draw offer
3.
Which ticket needs to be raised if both the payment modes are blocked stating the reason “Product received from the customer is non-genuine”
4.
What will be the refund mode if customer has made payment by debit card through swiping machine at the time of delivery
5.
What is the TAT for re issuance of "Sodexo" voucher?
6.
If customer call on last day of EDD stating that courier boy is asking to come to any other place to collect the product then what will be the tagging
7.
For shoes we have return policy of 90 days
8.
For claiming gift of lucky draw winner will pay the taxes (if any)
9.
What is maximum purchase value for assured prize offer
10.
If both the payment mode is blocked then should we place 0 value order for customer
11.
Papertap vouchers can be used only on App
12.
What is the minimum purchase value for current daily lucky draw offer
13.
Axis bank 10% cash back offer is valid till
14.
Axis bank cash back will be processed into customer’s account by
15.
Exchange order placed but got cancelled due to quality issue now customer is asking for JC can we give JC as refund
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