chp. 5

Project ____ management ensures that the project will satisfy the stated or implied needs for which it was undertaken.

____ to requirements means that the project’s processes and products meet written specifications

If a project’s stakeholders are not satisfied with the quality of the project management or the resulting products or services, the project team will need to adjust ____, time, and cost to satisfy stakeholder needs and expectations.

Examples of common ____ used by organizations include failure rates of products produced, availability of goods and services, and customer satisfaction ratings.

Two important metrics related to the Just-In-Time Training project include the ____ and course evaluation ratings.

A project ____ chart is a graphic representation of how authority and responsibility is distributed within the project.

Some organizations, including Global Construction, use RACI charts—a type of responsibility assignment matrix that shows Responsibility, ____, Consultation, and Informed roles for project stakeholders.

A(n) ____ histogram is a column chart that shows the number of resources required for or assigned to a project over time.

Project ____ management involves generating, collecting, disseminating, and storing project information.

The WBS for the Just-In-Time Training project included an item called ____ communications to ensure good project communications.

Project teams can develop project Web sites using Web-____ tools, such as Microsoft FrontPage or SharePoint Designer 2007 or Macromedia Dreamweaver; enterprise project management software, if available; or a combination of the two approaches.

PMI defines a project ____ as an uncertainty that can have a negative or positive effect on meeting project objectives.

____ plans are developed for risks that have a high impact on meeting project objectives, and are put into effect if attempts to reduce the risk are not effective.

____ risk events might include the performance failure of a product produced as part of a project, delays in completing work as scheduled, increases in estimated costs, supply shortages, litigation against the company, and strikes.

____ risk events include completing work sooner than planned or at an unexpectedly reduced cost, collaborating with suppliers to produce better products, and obtaining good publicity from the project.

There are ____ important dimensions of risk events.

You can help identify the root cause of problems by creating a cause-and-effect or ____ diagram

____ are indicators or symptoms of actual risk events.

____ contracts reduce the risk of incurring higher costs than expected

Project ____ management includes acquiring or procuring goods and services for a project from outside the organization.

As the business world continues to become more competitive and ____, more and more projects include procurement.

Which of the following is a key output of project procurement management planning?

You would use a(n) ____-or-buy analysis to decide whether to purchase or lease items for a particular project.

Suppose that the purchase price for a piece of equipment is $12,000, with operational costs of $400 per day. If the same equipment can be leased for $800 per day (inclusive of operational costs), after how many days will the lease cost equal the purchase cost?

Three broad categories of contracts are fixed price, or lump sum; ____; and time and material

A ____ contract has the least amount of risk for the buyer

The costs of providing a work space for project workers, office furniture, electricity, and a cafeteria are ____ costs.

Time-and-____ contracts are a hybrid of both fixed-price and cost reimbursable contracts

____ pricing can be used in various types of contracts to require the buyer to pay the supplier a predetermined amount per unit of service.

A(n) ____ is a document in which sellers describe what they will do to meet the requirements of a buyer.

A Request for ____ is a document used to solicit quotes or bids from prospective suppliers.

After thoroughly evaluating a supplier, many organizations summarize evaluations using a supplier ____ matrix—a type of weighted scoring model