Feb Test 2

If Gk states rpc's department does not take calls, What will you dispose the lead as ?

If GK states that they do not accept Unsolicitated Calls, What will you dispose the lead as ?

When you reach any other company apart from one mentioned in lead (completely different company, no way linked to the company on the lead), What will you dispose the lead as ?

If GK says company is taken over by another company and GK informs that they don’t have anyone by the name of DM in their company

If Gk says RPC does not want to talk to our company , What will you dispose the lead as ?

Incase GK informs that he/she only has access to the directory for their location and they do not have DM listed. Also, they do not have any other number or any other way to confirm if DM could be at any other location of their company. (same company as mentioned on the lead), What will you dispose the lead as ?

VM of DM stating, he does not take calls, What will you dispose the lead as ?

If we reach a VM stating 'The person you're trying to reach does not have a voicemail set up yet'/General VM/Name not defined in VM and 0 is invalid ( 3'rd Attempt )

Incase Gk initially says no one by that name and later says that’s may be because DM is no longer with the company, What will you dispose the lead as ?

Gk mentions that there is no one by that name, not listed in the directory, but he or she is not sure (1st Attempt), What will you dispose the lead as ?

In case Direct VM of the prospect/someone else states that DM is no longer with the company, What will you dispose the lead as ?

On a lead if Gk states there is No one by that Name and there is no Company name mentioned on the lead , what will you dispose the lead as ?

Non English VM/IVR ( 3'rd Attempt )

Company taken over by other company and RPC is No longer with the present company, What will you dispose the lead as ?

If GK says they are not interested, What will you dispose the lead as ?

Incase GK states that he/she needs additional information i.e. DM's First name/last name/company name/job title/department name irrespective whether he/she recognizes DM or not, What will you dispose the lead as ?

If Gk says I'll transfer the call to RPC and instead Transfer the call to a VM stating "We don’t accept unsolicitated calls." / transfers to a recorded message that guides on how to do business with their company/transfers to a recorded message that mentions " if we want to contact any one in their office then we need to first send them an email"

Incase GK states that he/she needs additional information i.e. anything apart from DM's First name/last name/company name/job title/department name irrespective whether he/she recognizes DM or not, What will you dispose the lead as ?

If GK is asking to speak with our manager (Pitcher) and is also asking for more details like purpose of the call, our location, country, phone number, etc. on the same call, What will you dispose the lead as if GK hangs up the call?

If the GK states that RPC is working with a different company (which is not related to the present company), What will you dispose the lead as ?