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Powerful Listening. Powerful Influence

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1.
10 points
Active, reflective and empathetic are the 3 words we use to describe the type of listening we believe is most beneficial in any relationship.
2.
10 points
What are Tim's tendencies to do during Sunday sermon?
3.
10 points
What year was the May 3rd tornado?
4.
10 points
We spend most of our day _____ than anything else.
5.
10 points
Listening to your dad tell his favorite fishing stories is an example of what?
6.
10 points
A customer's complaint is a gift and a favor.
7.
10 points
As you listen, try to hear the _____ along with the facts.
8.
10 points
Research stresses how important it is for the victims of disasters to tell their stories in the presence of a "__________."
9.
10 points
______ means that you are matching a similar gesture and posture and reflecting those actions back to the speaker.
10.
10 points
In the 6 Bad Habits, what is #5?
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