Feb Test 1

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1 point

Is this a sales call ?

I am not privy to the substance of the call

I am sorry, I am not authorized to disclose this information at the moment

Yes

1 point

In old notes - 1'st Attempt is disposed - Fax Tone , 2'nd Attempt - Not Available and you are the 3'rd person who gets the lead and you get a Fax Tone, What will you dispose the lead as ?

Not Available

Fax Tone

Research Error

Pitcher Busy

1 point

RPC does not work here anymore .

Thank you for the information

Is he no longer with the Company

Is he at a different location

Is there no one by that Name

1 point

RPC does not work here

Thank you for the information

Is he\she not in

Does he\she work at a different location

Is he\she no longer with the company

1 point

Is he expecting your call? / Do you have an appointment?

I don't Know

Yes

I am sorry, I am not authorized to disclose this information at the moment

1 point

GK - Are you already in business with us?

I am sorry, I am not authorized to disclose this information at the moment

Yes

Am sorry am not aware of that. Pitcher just asked me to contact 'RPC' and transfer the call once I manage to get him online.

1 point

What does your company do?

I am not privy to the substance of the call

I apologize, I would not be able to share that information at the moment.

I am sorry, I am not authorized to disclose this information at the moment

We are into Various Business

1 point

RPC is no longer with us

Is he at a different location

Is he no longer with the Company

Is there no one by that Name

Thank you for the information

1 point

Fresh lead RPC opened the call with Hello ( Same mentioned in Previous notes) you are about to transfer the call but the pitcher turned busy so you did a graceful exit, what will you dispose the lead as ?

Direct Number

DNC and Call Alert

Not Available

Pitcher Busy

10.

1 point

Fresh lead RPC opened the call with his Name you are about to transfer the call but the pitcher turned busy so you did a graceful exit, what will you dispose the lead as ?

Pitcher Busy

DNC and Call Alert

Direct Number

Not Available

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