Target Date Pre-Test

A member is told to return in 2-3 weeks for a follow up appointment from his March 2 visit. The member forgot his calendar and could not schedule the appointment at the time of the initial visit The department booking clerk calls the member back to schedule his appointment and the member says he will be on vacation and wants his appointment on March 30. The appointment is scheduled for March 30. What is the correct target date?

A member is referred to dermatology. The referral was sent on October 10. The member is scheduled an appointment for October 18. Member calls the dermatology department on October 17 to cancel. The member is rescheduled for October 30. What is the correct target date?

Member calls on Sept 15 and says my doctor said he/she would like to see me again in September. The target date

Mr. Lu calls on Feb 20 for routine (non-urgent) medical problem. Mr. Lu would like to see if Dr. Smith has an appointment available on March 2. The physician requested by Mr. Lu is not available within the next month and Mr. Lu refuses to see anyone else. What is the correct target date?

A member calls and would like to reschedule her follow up (OVF) which was originally scheduled on August 30. She would like an appointment for September 6. What visit type and target date would you use for the rescheduled appointment?

Mr. Brooks had an appointment with Dr. Cohen on May 1. Dr. Cohen tells him he wants to see him for a follow-up in 3-4 weeks. What is the correct target date?

A member was seen in primary care on October 5 and her physician creates a referral for her to see a podiatrist. You are booking the appointment in Podiatry and see that the referral was sent on October 5. You call the member and book them for the first available appointment on October 22. What is the correct target date.

Dr. Wang wants to see Mr. Lee in 2 weeks. This is a _________ driven _________appointment.

A patient calls today, August 15, 2016, and would like an appointment for next week. You offer Monday, August 22,2016, then patient says “I can’t that day” and the next available appointment is on August 30,2016. What is the target date?

Mrs. Jones calls on 10/25 to cancel her consult appointment scheduled for 10/31. We book her a new appointment on 11/5.

Dr. Smith tells Mrs. Jones to return in 6 months. This is a _________ driven _________appointment.

What is the target date for Consult appointments?

A member calls for the first available appointment with Dr. Kull for sever wrist pain. Member has seen the MD but no follow-up was requested by MD. Today is April 9. What is the correct target date?

Dr. Sam would like for Ms. Green to return in six months for a follow up appointment. The last time MS. Green had her appointment was on April 20, 2016. Ms. Green calls on May 30th and advises the agent she is calling for her 6 month follow up appointment with Dr. Sam and would like an appointment on October 30th. What visit type, target date, and documentation would you use?

Based on a scenario, MD says to the patient on May 16, “I would like to see you back in September". Member calls on August 16th and says to the booking agent, my doctor said he/she would like to see me again in September. The target date is

A member wants to cancel their POSH appointment that was originally scheduled for September 10 with a target date of September 5. The member does not want a face to face appointment, what visit type and target date should be used?

A member is referred to Dermatology. The referral was sent on October 10. The member is scheduled an appointment for October 18. Member calls the Dermatology Department on October 17 to cancel. The member is offered October 30, but is out of town and asks for a November appointment. What is the correct target date?

A member is on a waitlist for a routine appointment with Dr. K. The member is due to return on June 25. Member leaves a message on May 9 stating she is having sever pain and needs an appointment. You schedule the appointment that is available on May 10. What is the correct target date?

On May 10th, Mrs. Smith calls her OB/GYN physician office for a well woman visit. The next available appointment is on May 30th. What is the correct target date?