Easter Egg Hunt - Inbound Billing & Tech

1.

1 point

Qué artículos aparecen en KIQ, si buscas el código 30611?

A - "Internet Rates and Pricing" and "COX High Speed Internet ICOMS codes"

B - Equipment One Time Charges for Pro Installation and Self Installation

C - COX in Home Wi-Fi support Comparisons

D - A and C are correct

E - None of the above

2.

1 point

Qué artículos aparecen en KIQ, si buscas el código Simply 5?

A - Data Plan and Usage

B - "Calling Plans" and "Troubleshooting Voice Mail"

C - Adding Toll Restriction

D - All of the above are correct

E - A and B

3.

1 point

Qué artículos aparecen en KIQ, si buscas el código 3425?

A - "About Go All Digital" and "Installing Go All Digital"

B - "Replacing a Remote Control" and "Channel Line Up per Market"

C - All of the Above are correct

D - None of the above

4.

1 point

Qué artículos aparecen en KIQ, si buscas el termino Privacy?

A - Customer Privacy Information

B - Installing Go All Digital

C - Training Directory

D - A and C are correct

E - All of the above

5.

1 point

Qué artículos aparecen en KIQ, si buscas el código 2750?

A - One Time Charges plus Contour Packages

B - "Contour 2 Resource Center" and "Installing Contour"

C - All of the Above

D - None of the above

6.

1 point

Qué artículos aparecen en KIQ, si buscas el termino DF?

A - One Time Charges Codes

B - Installing Gigablast Internet

C - ICOMS Solution codes list

D - All of the above

E - A and B are correct

7.

1 point

Qué artículos aparecen en KIQ, si buscas el término Seasonal?

A - Adding Seasonal

B - Removing Seasonal

C - Disconnect Reason Codes

D - Installing Go All Digital

E - All of the above are correct

F - A, B and C are correct

8.

1 point

Qué artículos aparecen en KIQ, si buscas el término PLG?

A - Broadcast Surcharge Information and Talking Points

B - Battery Replacement Program

C - Reinstating a Price Protection Plan

D - A and C are correct

E - B and C are correct

F - All of above are correct

9.

1 point

Qué artículos aparecen en KIQ, si buscas el termino CQ?

A - Installing Cox Home Life

B - Complete a Telephone Customer Questionnaire

C - List of ICOMS Problem and Solution codes

D - A and B are correct

E - A and C are correct

F - All of the above

10.

1 point

Qué artículos aparecen en KIQ, si buscas el término Preview?

A - Channel Lineup Changes

B - COX TV Economy

C - TV Online and Cox App Retirement

D - All of the Above