PM chapter 5-10

1.

1 point

power is based on a person’s individual charisma.

referent

personality

affiliation

legitimate

2.

1 point

Which of the following is not a guideline to help improve time spent
at meetings?

Define the purpose and intended outcome of the meeting.

. Invite extra people who support your project to make the meeting run more smoothly.

build relationships

Determine if a meeting can be avoided.

3.

1 point

A staffing management plan often includes a resource , which is a
column chart that
shows the number of resources assigned to the project over time

histogram

timeline

graph

chart

4.

1 point

As the project manager for a software development project, you are
helping to develop the
project schedule. You decide that writing code for a system should not
start until users sign
off on the analysis work. What type of dependency is this?

mandatory

discretionary

external

technical

5.

1 point

__________________ is a project performance measurement
technique that integrates
scope, time, and cost data.

unit testing, integration testing, system testing, user acceptance testing

unit testing, integration testing, user acceptance testing, system testing

unit testing, system testing, integration testing, user acceptance testing

unit testing, system testing, user acceptance testing, integration testing

6.

1 point

If a project is halfway completed, its schedule performance index is
110 percent, and its
cost performance index is 95 percent, how is it progressing?

It is behind schedule and over budget.

It is ahead of schedule and under budget.

It is ahead of schedule and over budget.

It is behind schedule and under budget

7.

1 point

If the actual cost for a WBS item is $1,500 and its earned value is
$2,000, what is its cost
variance, and is it under or over budget?

The cost variance is -$500, which is under budget.

The cost variance is -$500, which is over budget.

The cost variance is $500, which is under budget.

The cost variance is $500, which is over budget.

8.

1 point

A maps the work of a project, as described in the WBS, to the
people responsible
for performing the work

work definition and assignment process

project organizational chat

responsibility assignment matrix

resource histogram

9.

1 point

PMI’s OPM3 is an example of a ______ model or framework for helping
organizations
improve their processes and systems.

6 sigma

benchmarking

maturity

quality

10.

1 point

What do many experts agree is the greatest threat to the success of
any project?

lack of proper funding

poor listening skills

failure to communicate

inadequate staffing

11.

1 point

At the bottom of Maslow’s pyramid or hierarchy of needs are needs.

safety

physiological

social motivation

esteem

12.

1 point

What does the term kaizen mean?

minimize waste

improvement

do it the right time first

maximize value

13.

1 point

If a company loses $5 for every $100 in revenue for a certain
product, what is the profit
margin for that product?

$5

-5 percent

-$5

5 percent

14.

1 point

What term describes information that is sent to recipients at their
request via Web sites,
bulletin boards, e-learning, knowledge repositories like blogs, and
other means?

push communication

pull comunication

interactive communication

customer communication

15.

1 point

Which of the following statements is false?

Fast tracking is a technique for making cost and schedule trade-offs to obtain the greatest amount of schedule compression for the least incremental cost.

The critical path is the series of activities that determine the earliest time by which a project can be completed.

A forward pass through a project network diagram determines the early start and early finish dates for each activity

Growing grass was on the critical path for a large theme park project.

16.

1 point

is known for his work on quality control in Japan, and he developed
the 14 Points
for Management in his text Out of the Crisis.

Crosbi

Ishikawa

Deming

Juran

17.

1 point

_____ generates ideas for quality improvements by comparing specific
project practices or
product characteristics to those of other projects or products within or
outside the performing
organization.

six sigma

quality audits

Design of experiments

Benchmarking

18.

1 point

What symbol on a Gantt chart represents a slipped milestone?

black arrow

black diamond

white arrow

white diamond

19.

1 point

If you add three more people to a project team of five, how many
more communication
channels will you add?

2

18

15

12

20.

1 point

Which of the following is not a tool or technique for managing
project teams?

Social Styles Profile

conflict management

project performance appraisals

observation and conversation

21.

1 point

________________ involves allocating the project cost estimate to
individual material
resources or work items over time

reserve analysis

project cost budgeting

life cycle costing

earned value analysis

22.

1 point

Six Sigma’s target for perfection is the achievement of no more than
defects,
errors, or mistakes per million opportunities.

9

3.4

1

6

23.

1 point

Which of the following is not a process in project communications
management?

controlling communcation

managing stakeholders

managing communcation

planning communication management

24.

1 point

The seven run rule states that if seven data points in a row on a
control chart are all below
the mean, above the mean, or all increasing or decreasing, then the
process needs to be
examined for problems

quality

nonrandom

6 sigma

random

25.

1 point

Which of the following statements is false?

Duration and effort are synonymous terms

A three-point estimate includes an optimistic, most likely, and pessimistic estimate.

A resource breakdown structure is a hierarchical structure that identifies the project’s resources by category and type

A Gantt chart is a common tool for displaying project schedule information

26.

1 point

____ is a method of scheduling that considers limited resources when
creating a project
schedule and includes buffers to protect the project completion date

Critical chain scheduling

Murphy’s Law

Critical path analysis

Parkinson’s Law

27.

1 point

You cannot start editing a technical report until someone else
completes the first draft. What
type of dependency does this represent?

finish to start

finish to finish

start to start

start to finish

28.

1 point

A(n) ________________ report describes where a project stands at
a specific point in time.

status

performance

earned value

forecasr

29.

1 point

causes people to participate in an activity for their own enjoyment

self motivation

intrinsic motivation

social motivation

extrinsic motivation

30.

1 point

Accountants usually define _________________ as a resource
sacrificed or foregone to
achieve a specific objective or something given up in exchange.

cost

money

liability

trade

31.

1 point

You are preparing a cost estimate for a building based on its
location, purpose, number of
square feet, and other characteristics. What cost-estimating technique
are you using?

parametric

analogous

top-down

bottom-up

32.

1 point

In face-to-face interactions, how is most information conveyed?

by body language

by the location

by the words spoken

by tone of voice

33.

1 point

According to McClelland’s acquired-needs theory, people who
desire harmonious relations
with other people and need to feel accepted have a high need.

achievement

social

affiliation

extrinsic

34.

1 point

What is the main goal of project cost management?

to complete a project for as little cost as possible

to complete a project within an approved budget

to ensure that an organization’s money is used wisely

to provide truthful and accurate cost information on projects

35.

1 point

What tool can you use to determine whether a process is in control
or out of control?

control chart

run chart

cause and effect diagram

control panel diagram

36.

1 point

What type of diagram shows planned and actual project schedule
information?

network diagram

gantt chart

tracking gantt chart

milestone chart

37.

1 point

. A ________________ report is a reflective statement that
documents important information
learned from working on the project.

lesson learned

progress archive

final project

progress

38.

1 point

Which of the following is not part of project human resource
management?

resource estimating

developing the project team

monitoring the project team

acquiring the project team

39.

1 point

What is the purpose of project quality management?

to ensure that appropriate quality standards are met

to ensure that the project will satisfy the needs for which it was undertaken

all of the above

to produce the highest-quality products and services possible

40.

1 point

is the degree to which a set of inherent characteristics fulfills
requirements.

Fitness for use

reliability

Conformance to requirements

quality

41.

1 point

is a network diagramming technique used to predict total project
duration

PERT

gantt chart

Critical path method

crashing

42.

1 point

Which of the following is not a recommendation for improving project
communications?

. Do not use facilitators or experts outside of the project team to communicate important information

you cannot overcommunicate

Project managers and their teams should take time to develop their communications

use templates

43.

1 point

What technique can you use to resolve resource conflicts by
delaying tasks?

resource loading

overallocation

critical path analysis

resource leveling

44.

1 point

Which of the following processes involves determining the policies,
procedures, and documentation
that will be used for planning, executing, and controlling the project
schedule?

planning schedule management

estimating activity resources

defining activities

activity sequencing

45.

1 point

Which of the following is not an output of the project cost
management process called estimating
costs, according to the PMBOK® Guide?

activity cost estimates

a cost baseline

project documents updates

basis of estimates

46.

1 point

_____ generates ideas for quality improvements by comparing specific
project practices or
product characteristics to those of other projects or products within or
outside the performing
organization.

Design of experiments

quality audits

six sigma

Benchmarking

47.

1 point

_________________ reserves allow for future situations that are
unpredictable.

financial

contingency

Baseline

Management

48.

1 point

What are the five stages in Tuckman’s model of team development,
in chronological order?

storming, forming, norming, performing, and adjourning

norming, forming, storming, performing, and adjourning

forming, storming, norming, performing, and adjourning

forming, storming, performing, norming, and adjourning

49.

1 point

Predecessors, successors, logical relationships, leads and lags,
resource requirements,
constraints, imposed dates, and assumptions are all examples of

items in activity list

items on Gantt chart

activity attributes

milestone attributes

50.

1 point

What strategy can a project manager use to deliver bad news?

Tell senior management as soon as possible so they can develop alternatives and recommendations.

tell a joke

Set the stage by putting the news into context, emphasizing the impact on the bottom line.

Ask the project champion to deliver the news