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Cox

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1.
1 point
What are the 4 codes you enter into the TS screen for base telephone service?
2.
1 point
How much can an existing customer add Contour TV for? (no extras)
3.
1 point
What is the Ultimate CHSI modem/router rental code?
4.
1 point
How much is a 3P Silver Bundle (as advertised)?
5.
1 point
What does G.N.A.A.B. stand for?
6.
1 point
What codes are required for a 2 tuner Contour DVR in the CB screen? (check all that apply)
7.
1 point
What is the CB code for the sports and info pak?
8.
1 point
What is the ES code for a customer owned modem?
9.
1 point
What is the task code to enter a customer's telephone services?
10.
1 point
What is the campaign for add on internet?
11.
1 point
What is the campaign code for the Gold Bundle with telephone?
12.
1 point
What is the CB screen code for Cinemax
13.
1 point
How much is a single band modem/router combo?
14.
5 points
BONUS QUESTION!

What is the campaign code for a discounted HomeLife install?
15.
1 point
What is the CB screen code for HBO?
16.
1 point
What is the code for Showtime in the CB screen?
17.
1 point
What is the campaign for $9.99 add on CDT?
18.
1 point
How much is the install for home security when in a bundle?
19.
5 points
What services does a 4P Bronze Bundle come with?
20.
1 point
What is the task code to view the customer's cable services?
21.
1 point
What is the task code to change a customer's services?
22.
1 point
What does CHSI stand for?
23.
1 point
What does a Silver Bundle with Telephone come with? Check ALL that apply.
24.
1 point
What is the CB screen code for the Sports Pak 2?
25.
1 point
How much can an existing customer add on phone service for?
26.
1 point
A customer can get a free cable box with a bundle - what is the campaign for the free box?
27.
1 point
What is the campaign for a Bronze Bundle (with contract)?
28.
1 point
What is the CB code for a *NEW* contour 2 tuner?
29.
1 point
How much is it for an existing customer to add on Preferred or Premier CHSI?
30.
1 point
What is the OT code for adding an additional indoor camera for Home Security??
31.
1 point
What is the 5 digit code you enter in the first two boxes of the carriers section on the TS screen?
32.
1 point
What is the extra code you enter in the TS screen for premier telephone service?
33.
1 point
What is the campaign code for a Silver Bundle with Homelife?
34.
1 point
What is the task code to change an existing work order?
35.
1 point
What is the promotional price for a customer to add on the Sports & Info Pak and the Sports Pak 2?
36.
1 point
An existing customer adding on Contour TV has to pay for a pro-install.
37.
1 point
At the 100% tier, how much commission do you make on a premier internet sale?
38.
1 point
What is the OT code for the Homelife EQ?
39.
1 point
What is the "rack rate" price for Preferred CHSI?
40.
1 point
What does NPS stand for?
41.
1 point
What is the box code for a 6 tuner contour receiver?
42.
1 point
What is the code for *NEW* contour client box?
43.
1 point
What is the price to rent a dual band modem/router?
44.
1 point
What speed is Premier CHSI?
45.
1 point
What is the task code for serviceable status?
46.
1 point
What is the CB screen code for Starz?
47.
1 point
What is the task code to see/enter customer comments?
48.
1 point
What is the 614 code in the CB screen?
49.
1 point
How much is a 3P Bronze Bundle (as advertised)?
50.
1 point
What is the campaign code for a non-contract Bronze Bundle?
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