220-802 (Part 3)

1.

1 point

An attack that creates a website that looks like another website, with the purpose of learning someone’s account information is called which of the following?

Virus

Trojan

Shoulder surfing

Phishing

2.

1 point

A technician is trying to prevent a local application from reaching the web due to security concerns. Which of the following solutions could BEST prevent the application from reaching the web? (Select TWO).

Remove shortcuts to the application

Disable all wireless network connections

Reroute the web address in HOSTS file

Block the application in Windows Firewall

Configure the workstation for a static IP

Change network location to Work

3.

1 point

Which of the following security threats are MOST often delivered via email? (Select TWO).

Phishing

Spam

Rootkits

Shoulder surfing

Social engineering

4.

1 point

A technician is working on a workstation that is receiving read/write failures when trying to access a particular file. Which of the following commands should the technician use to resolve this issue?

FDISK

DISKPART

CHKDSK

FORMAT

5.

1 point

Which of the following ports MUST be open in order for Remote Desktop to function?

3389

5900

80

53

6.

1 point

Which of the following areas of a file system should a standard user have restricted permissions to in order to promote a security best practice? (Select TWO).

Temporary Internet Files

Windows System Files

Network Files

My Document Files

Program Files

7.

1 point

Which of the following is MOST effective in preventing security breaches on a network? (Select THREE).

Enforced login/logoff hours

Bandwidth throttling

Enable QoS

Antivirus software

User education

Eliminate password history

8.

1 point

Which of the following helps to prevent virus infections from USB flash drives?

Disabling the guest account

Password protected screen savers

Strong passwords

Disabling the autorun feature

9.

1 point

Which of the following commands can be used in Windows XP to modify when the CHKDSK command runs?

SCANDSK

IPCONFIG

CONVERT

CHKNTFS

10.

1 point

Which of the following would be the QUICKEST means of removing data from a hard drive, when there is no consideration regarding the total destruction of the data?

Overwrite program

Standard format

Drive wipe

Low level format

11.

1 point

Which of the following allows a user to enable XP mode?

Windows 7 Professional

Windows Vista Home Premium

Windows Vista Ultimate

Windows 7 Home Premium

12.

1 point

Which of the following should a technician implement to prevent external contractors from physically plugging devices into the company’s network jacks unless such jacks are designated for guest use?

Place guest network jacks in public areas and all other jacks in secure areas as needed.

Disable DHCP and assign a static IP address to each network device physically connected to the network.

Disable all switch ports when they are not utilized and enable them on an as needed basis.

Enable MAC address filtering across all network jacks and record the MAC address of guest devices.

13.

1 point

A user on a domain network cannot install software that they need. Which of the following user groups is this user MOST likely associated with?

Guest user

Standard user

Power user

Administrator

14.

1 point

A technician must secure company documents from accidental disclosure. Which of the following should be implemented? (Select TWO).

User training

Employee badges

Time of day restrictions

Paper shredding

Anti-malware

Mantraps

15.

1 point

An entry level network analyst calls and is not sure which Windows OS features to use to check for users who are currently logged on. Which of the following features would BEST assist this
analyst?

MSCONFIG

Task Manager

Administrative Tools

Disk Management

16.

1 point

When scheduling a backup for preventative maintenance, which of the following would ensure all data was captured?

Incremental

Full

Daily

Differential

17.

1 point

A customer needs to setup their laptop for use with a proxy server to browse the web at work. Which of the following areas would a technician need to visit to configure this on a Windows 7 system?

Windows Firewall

System Protection

Security Center

Internet Options

18.

1 point

Which of the following options is MOST likely active on a network of three workstations, running Windows 7 Home Edition x64, to enable File and Print sharing?

HomeGroup

Active Directory

WorkGroup

Domain Setup

19.

1 point

Which of the following is TRUE about the difference between a worm and a virus?

Viruses hide in the boot record while worms hide within the file system.

Worms are written in assembly while viruses are written with scripting languages.

Worms self propagate while viruses need human intervention to replicate.

Viruses disable the antivirus update service while worms kill the antivirus process.

20.

1 point

An employee at a company lost their mobile device that contains proprietary information. Which of the following methods is the BEST to be implemented to prevent unauthorized users from obtaining this information?

Remote wipe

Lock screen pattern

Six character password

Cancel mobile service

21.

1 point

Which of the following is an advantage of a virtual machine hosted on a PC?

Reduces the amount of CPU required on the host PC.

Reduces the training required for employees.

Reduces the amount of physical hardware required.

Reduces the amount of RAM required on the host PC.

22.

1 point

A small business owner is setting up their wireless network in their office, which is in a building shared with several other businesses. The owner does not want to disable the SSID broadcasting due to visiting customers needing to use the network, but does not want other businesses to notice the network, let alone access it. Which of the following would BEST accomplish this?

Enable MAC filtering and restrict access to other company’s devices.

Configure the access point encryption from unsecured access to WEP.

Change the SSID to reflect the business name instead of a public access point.

Adjust the radio power so that coverage is restricted to the business.

23.

1 point

A user receives an unsolicited call from a technician claiming to be from a Microsoft certified partner. The technician tricks the user into allowing them access to their PC because of malware alerts that were being broadcasted. Which of the following attacks is this user a victim of?

Phishing attack

Social engineering

Shoulder surfing

Malware infection

24.

1 point

A company is looking to donate a collection of old PCs that are no longer needed. Which of the following data destruction methods would be MOST secure for highly sensitive information?

Simple 1-pass zero overwrite

Low level 7-pass random wipe

High level format 10 times

Low level 3-pass random wipe

25.

1 point

A technician is creating an image that will be used to deploy Windows 7 to 100 PCs. Which of the following tools should be used to accomplish this?

SYSPREP

DISKPART

CHKDSK

Windows 7 Advisor

26.

1 point

Which of the following Control Panel utilities would be BEST to use to remove a Windows 7 application?

Folder Options

Add/Remove Programs

Administrator Tools

Programs and Features

27.

1 point

A technician is tasked with changing the account lockout threshold to 30 minutes in Windows 7. Which of the following should the technician use to accomplish this task?

Local Security Policy

User Access Control

Users and Groups

Windows Security Center

28.

1 point

A technician is tasked with improving the security of a SOHO network. The office is comprised of a
single wireless router located under the front desk where the office manager sits. All desktop computers are wired into the router which is configured with strong device credentials. Additionally, wireless is disabled on the router. Which of the following should the technician perform NEXT to improve the security of the SOHO network?

Disable the router’s remote management feature.

Place the router in a locked room.

Change the router’s default admin name and password.

Enable WPA2 wireless encryption.

29.

1 point

Windows Virtual PC is designed to:

Allow a user to run older programs in a Windows XP environment.

Allow a user to share a printer to any user on the Internet.

Give the user the ability to run 64-bit applications in virtual mode.

Give the user the ability to run multiple operating systems on a tablet.

30.

1 point

Which of the following components would a user MOST need when building a virtual server? (SELECT TWO)

CPU

Networking speed

HDMI

RAM

High-end sound card

High-end video card

31.

1 point

A user is operating a virtual machine (VM) and discovers it has been infected with malware. Which of the following applies?

The host computer will automatically delete the VM.

The VM can be shut down with no harm to the host PC.

The VM will crash and cause irreparable damage to the host PC.

The host computer will quarantine the VM automatically.

32.

1 point

An administrator is concerned about users accessing network shares outside of their job role. Which of the following would BEST prevent this?

Implement a written policy addressing the issue for all users.

Set up shares with permissions based upon group membership.

Prevent remote logins to all network shares and drives.

Monitor access to the network shares using SNMP.

33.

1 point

A PC has sensitive data that must be destroyed, before the PC is redeployed. A technician has been tasked with completely wiping the PC hard drive. Which of the following methods is BEST for the technician to use?

Low level format

FDISK

Quick format

Standard format

34.

1 point

Which of the following commands would a technician use to map a network share?

NET

IPCONFIG

NSLOOKUP

COPY

35.

1 point

Which of the following should a technician implement to prevent external contractors from physically plugging devices into the company’s network jacks unless such jacks are designated for guest use?

Disable DHCP and assign a static IP address to each network device physically connected to the network.

Disable all switch ports when they are not utilized and enable them on an as needed basis.an as needed basis.

Place guest network jacks in public areas and all other jacks in secure areas as needed.

Enable MAC address filtering across all network jacks and record the MAC address of guest devices.

36.

1 point

A technician needs to create a new folder from the command line on the root of the C. drive. Which of the following is the correct command to use?

RD

CD

MD

PUSHD

37.

1 point

For the last year, a company has gathered statistics on the most common security incidents. The highest percentage deals with opening email attachments that contain malware. Which of the following would mitigate this issue without reducing productivity?

Block all email attachments

Install an IPS on each workstation

Update antivirus signatures more often

Annual cyber security education

38.

1 point

A user would like to run a copy of Windows XP for testing; however, the user is currently using a Windows 7 PC. Which of the following technologies should a technician recommend in order for the user to have access to both systems simultaneously?

KVM switch

Dual boot

Purchase a second PC

Virtualization

39.

1 point

Which of the following utilities would a technician use on a Windows Vista or Windows 7 machine to configure what applications are allowed to send/receive data over the LAN connection?

Users and Groups

Registry Editor

Task Scheduler

Windows Firewall

40.

1 point

A technician wants to ensure that only authorized administrators can make configuration changes to the company’s wireless router. Which of the following MUST the technician change to prevent unauthorized users from modifying the access point configuration?

Manufacturer password

Configure encryption

Default SSID

MAC address filters

41.

1 point

A technician is reconfiguring an email account for off-line mode. Which of the following will describe the expected time of account synchronization with the email server?

It will depend on the SMTP settings of the email server.

It will depend on the POP settings of the email server.

It will depend on the time when the account was last synchronized.

There is no off-line mode for email.

42.

1 point

After several passes with a malware removal program, the program keeps detecting the same malware infection after a reboot. Which of the following should be done to attempt to remove the offending malware?

Run the malware removal program in Windows Safe Mode

Run the malware removal program while disconnected from the Internet

Set the malware removal program to run each time the computer is rebooted

Reinstall the malware removal program from a trusted source

43.

1 point

A user is advised by the software vendor that the user must have elevated privileges in order to run a program. The user should do which of the following to BEST accomplish this?

Right click select “run as” and select administrator

Log out of the system and login under another user’s name

Run the program in a virtual PC environment

Run in Windows XP compatibility mode

44.

1 point

A technician has 50 identical computers that need to be upgraded to the Windows 7 OS, and are capable of booting from the network. They are running a Gigabit network with a Windows deployment server. Which of the following will be the BEST to use in this scenario?

PXE

Windows 7 DVD

USB flash

UEFI

45.

1 point

A technician needs to use Remote Desktop Connection in order to get access to a remote Windows workstation. However, the Programs menu has been hidden and they only have access to the Run command utility or a command-line prompt. Which of the following is the utility that the technician should use to access Remote Desktop Connection?

SERVICES.MSC

MSCONFIG

MSINFO32

MSTSC

46.

1 point

Which of the following security threats is defined by its self propagating characteristic?

Worm

Trojan

Virus

Rootkit

47.

1 point

Which of the following paths would a technician use to map a network drive?

\\servername/usershare

//servername/usershare

//servername\usershare

\\servername\usershare

48.

1 point

A company wants to prevent non-authorized users from entering into a secure building. Which of the following will BEST mitigate this activity?

Install mantraps

Train users on tailgating

Require all users to have badges

Implement an escort policy

49.

1 point

A technician receives an error every time a workstation boots up. The technician needs to find out what process is responsible for the error. Which of the following utilities would be used FIRST?

MSCONFIG

Task Manager

Event Viewer

System Control Panel

50.

1 point

Which of the following identifies traffic based upon its physical network address?

MAC filtering

Geotracking

Phishing

Hashing