Comcast Final

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1 point

Xfinity Internet includes ____ email accounts.

1 point

The Service Protection Plan (SPP) covers wiring that was done by the customer or another cable company.

True

False

1 point

How many channels does the Digital Starter have?

110+

140+

40+

120+

1 point

Service Protection Plan (SPP) has a monthly cost of $5.95 a month.

True

False

1 point

I can upgrade the internet speed of any Double or Triple play to Blast for only 14 dollars.

True

False

1 point

Xfinity Internet service include the Avast! Antivirus.

True

False

1 point

The Xfinity Voice has ____ calling features.

1 point

Latino 3650 includes Preferred channels, HD, Starz, and latino.

True

False

1 point

X1 equipment can be given to customers with Internet Pro Plus DP.

True

False

10.

1 point

HD Preferred Plus Includes HBO.

True

False

11.

1 point

Latino 3600 includes Premier channels and latino.

True

False

12.

1 point

What cable package includes the movie channel Encore?

Digital Economy

Digital Preferred

Digital Starter

Latino Tier

13.

1 point

What is the internet speed of the Performance Pro Internet?

75 Download/ 10 Upload

75 Download/ 5 Upload

25 Download/ 5 Upload

25 Download/ 10 Upload

14.

1 point

DTA ao's have a monthly charge of 2.99.

True

False

15.

1 point

How many channels does the Digital Premier have?

260+

240+

340+

220+

16.

1 point

Comcast offers a tech install for 89.99 or 3 easy payments of 30 dollars.

True

False

17.

1 point

Self Installation Kits (SIK) have a cost of 24.95, 10 dollars for the shipping and 14.95 for the kit.

True

False

18.

1 point

How many channels does the Digital Preferred have?

220+

210+

240+

140+

19.

1 point

Xfinity Voice can make unlimited calls to China, Puerto Rico, Hong Kong, India, Portugal, Canada and Guam.

True

False

20.

1 point

Comcast offers a 60 day money back garantee.

True

False

21.

1 point

There is a monthly charge for the HD of 10.95 a month.

True

False

22.

1 point

The Sales Rep for AMDOCS is _____.

23.

1 point

Third Party Verification (TPV) is not required when the customer chooses a technician, even if we are porting a number.

True

False

24.

1 point

The Sales Rep for CSG is _____.

25.

1 point

Comcast does not charge a customer for the modem rental.

True

False

26.

1 point

I can watch Video On Demand on Digital Economy.

True

False

27.

1 point

I can add Latino Tier to Limited Basic.

True

False

28.

1 point

HD Preferred TP includes HBO.

True

False

29.

1 point

What is the internet speed of the Performance Internet?

10 Download/ 3 Upload

25 Download/ 10 Upload

25 Download/ 5 Upload

75 Download/ 10 Upload

30.

1 point

What is the internet speed of the Blast! Internet?

150 Download/ 10 Upload

75 Download/ 5 Upload

150 Download/ 20 Upload

75 Download/ 10 Upload

31.

1 point

The HD Complete TP includes 1 DVR and 5 AO's.

True

False

32.

1 point

How many channels does the Digital Economy have?

140+

40+

10+

20+

33.

1 point

World Select 300 and Latino America 300 have a montly cost of 8.95.

True

False

34.

1 point

Early Termination Fee (ETF) is a total of 11 dollars for each month of the contract.

True

False

35.

1 point

The SurePrice Preferred includes Showtime.

True

False

36.

1 point

X1 equipment can be given to customers with Internet Plus DP.

True

False

37.

1 point

The HD Complete TP includes the Latino Tier.

True

False

38.

1 point

HD Premier TP includes all premium channels except...

HBO

TMC

Cinemax

Showtime

39.

1 point

NFL Redzone is included in the Sports Entertainment Package (SEP).

True

False

40.

1 point

How many channels does the Limited Basic have?

140+

20+

10+

30+

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