TMP OE

True or False. You can only add TMP during open enrollment to customers standing in your store.

True or False. This is an approved script to call customers over the phone if they do not currently have TMP on their device.

“Hello, this is ______ with TCC, you recently purchased a new phone with us and I was calling to check in to see how things were going. How are you liking your new phone? Are there any additional questions you have for me? While I have you on the line, I also wanted to let you know that I noticed that ______ of your phones aren’t currently covered by any sort of protection plan or warranty. Typically, we are only able to add this at the time of activation. However you qualify to add this now. You also get the benefit of Tech Coach as well. It’s an awesome feature that gives you a dedicated support line to call for help with not only your phone, but the items it connects to like your laptops, cameras, printers, etc”

TMP Open Enrollment is available during which timeline?

True or False. I can make outbound calls to former guests and inform them about the Total Mobile Protection open enrollment period.

What types of customers could benefit from adding TMP during open enrollment?

TMP Open Enrollment - What's in it for me, the sales rep? Select all that apply.

What type of devices are eligible for Total Mobile Protection? Select all that apply

What are some of the benefits of Total Mobile Protection? Select all that apply

What does TMP cost the customer per month, per device, during open enrollment?

Where can you go to find a list of customers to call back and offer TMP during open enrollment? (select the most appropriate responses)