CH2

Which three IOS features can be used to keep the network documentation accurate? (Choose three.)

A network administrator executes the show processes cpu command on a production router and notices that the average CPU load over the past 5 seconds was 97% and over the last one minute was around 39%.What should the administrator do next?

What is a situation where escalation of an issue is inadvisable?

A user creates a trouble ticket indicating that the Internet is inaccessible. The network administrator receives the ticket and determines that this user is the only one having problems. A ping command issued from the administrative PC to the user PC is successful. What should the administrator do next?

What is a benefit of change control during the processes of regular network maintenance?

In which structured troubleshooting process phase would a network engineer ask questions such as "When did it last work?" or "Has it ever worked?"

What type of information can be gathered by using SNMP during the process of collecting baseline information?

What is a symptom of an incorrectly applied network command when issued under the routing process?

Which two components are normally considered part of change control? (Choose two.)

The help desk receives several calls on Monday morning stating that users cannot connect to a local print server that was working on Friday. Which statement about the problem would be correct?

After a network change that occurred during a scheduled maintenance window, users were complaining about not being able to access a local file server. Upon investigation, the administrator determined that the problem was with the recently entered routing configurations. Because of company policy, the administrator is not allowed to correct the routing configuration outside of a scheduled maintenance window. Instead, the administrator moved the file server to an accessible subnet. Which statement describes what the administrator did?

A network engineer initially uses the
ping command to help troubleshoot a connection problem. Which troubleshooting approach best describes this scenario?

What are two limitations of an ad hoc troubleshooting approach? (Choose two.)

What is an important element of troubleshooting, regardless of the method used?

To correct an issue that was discovered a few days earlier, an administrator makes a change during a regularly scheduled maintenance window. After making the change, the administrator discovers that a new problem has occurred. What should the administrator do next?

After a proposed solution has been implemented, the network administrator realizes that new problem shave been introduced by the changes. What is the next step in the troubleshooting process?

Which two procedures can be implemented to ensure that current backups of all device configurations are maintained? (Choose two.)

In which phase of the structured troubleshooting process should a network administrator clearly communicate to the affected network users what is going to be done and why it is being done?

What are two facts regarding the information that is collected for baseline creation? (Choose two.)

Which three types of data are useful for creating a baseline? (Choose three.)