Change Management

1.

1 point

Who from Business is able to approve a CR

Any Business User.

List of people included in SP list of approvers by site.

Any Manager

Any of the Break-Glass approvers.

2.

1 point

Which document requires pre-execution Approvals?

Objective Evidence.

Technical Specifications.

ITC

3.

1 point

Who is responsible of keeping ‘Configuration Books’ updated?

CR Tester.

SQA Team.

CR Developer.

CRB Team.

4.

1 point

When and how should the Security Role Change be asked?

When the CR is in PD by raising a separate CR in iTrack.

Once development is completed by email to SEC Team DL

When the CR is in QA by raising an incident in IRIS.

Once development is completed by raising a request in IRIS.

5.

1 point

How is the flow of CR assignment?

PM >> CRB >> Dev >> SQA >> CRB

PM >> SQA >> Dev >> CRB >> SQA

PM >> CRB >> Dev >> CRB >> SQA

PM >> SQA >> Dev >> SQA >> CRB

6.

1 point

OMW Project can be created after.

SQA Approved the CR.

CRB Approved the CR.

The Approval to Begin has been received.

The Approval Request has been sent.

7.

1 point

Where you can find the correct templates [ITC, Objective Evidence, etc] to evidence a test validation?

Request SQA for the particular project.

From CM Sharepoint

Trainr

From Change Mgm folder stored on L drive

8.

1 point

Approval for promotion is required for….

OE document testing

STC

All of them.

Projects tested under ITC

9.

1 point

CR can be raised when the user confirm the request for the project.

True

False

10.

1 point

Which is the main difference of a Non-OMW Project?

Doesn’t need SQA Approval.

Testing is not needed.

Duration of the project is always less.

Doesn’t need a Business Approval to PD.

Doesn’t have a PD build date preset in the IT Universal Calendar.

11.

1 point

Where should the Formal Testing Documents be updated?

Must be attached in itrack CR

Depending on the type of test document

Must be attached in SharePoint.

Both iTrack and Sharepoint

12.

1 point

_________ needs to be created before sending the ITC to SQA for pre-approval.

Configuration Book.

Objective Evidence.

Technical Specifications.

13.

1 point

Normal Hypercare timeline extends after…..

Till next month end closure no matter Project’s Go-Live date.

2 week after implementation.

1 week after implementation.

Depending on the Project hypercare is not required.

14.

1 point

Caliber Elements need to be created.

When an Existing Object is modified.

When a New Version is created.

When a New Custom Object is Created.

All of them.

When a New Interface is created.

15.

1 point

Which of the following should be attached (or comment location in the log) to ‘Bus Request’ CR to be approved to PD?

Functional Specifications

Object Configuration Books

Design Documents

Testing Documents

Email with business approval