September Quiz

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1 point

To receive a guest fax what are the things we need to do?

inform reception

make a photo copy

Log to Fax log book

send copy to guest

1 point

If we receive a message from CID system to whom we will send the copy?

Hari Ayyar

Peter Helmy

Nanda Kumar

Ina Boneva

1 point

In Rotana- we leave a message to guest and the guest will receive through;

through Print and deliver to the room

through email

TRough text message

Through Television

1 point

What are the important key details when generating the i charge report?

Time

all of the above

Date

room number

1 point

What is the alternative procedure in recording wake up calls if the system is down?

none of the above

print the report in advance

record in wake up call sheet

write in request book

1 point

How do we know if the guest are not able to call outside?

in guest profile shows no post

with alert

with out no post

show message

1 point

Upon transferring file to USB any USB they can use?

True

False

1 point

Al Noor hospital does our hotel provides medical service?

True

False

1 point

What is the code of confidential in guest profile?

Red

None of the above

Confidential

COn

10.

1 point

How much do we charge for sending fax to international number?

3/minute

10/minute

none

depends to the country of destination

11.

1 point

Upon taking restaurant reservation what are the key details we have to take?

how many pax

transfer to concern department

preferences(Smoking/N smoking,)

Name and Contact number

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