Oct 4th Quiz

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1.
1 point
You can register customers on self-care portal through CRM
2.
1 point
Waiver form should be attached if the customer is not willing to have the insurance for more than 3 months
3.
1 point
24 Months contract period on device add-ons is only available for customers with age on network that is above 11 months.
4.
1 point
Cross sell is part of the Kpi
5.
1 point
Viva Protect should be added from the beginning as it wont be able to add it later
6.
1 point
Viva Protect is free for the first 3 months
7.
1 point
Viva protect is available on Samsung S7
8.
1 point
Iphone 7 device won’t be available as a device add-on on the Postpaid Unlimited 5 LTE and the Postpaid 5 Basic Plans.
9.
1 point
BD 20 device add-on will be available to new (Cat 4) Customers
10.
1 point
Its important to promote each customer with a postpaid connection: