Communication - Business Management

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1 point

Communication issues
can arise from differences in
values

True

False

1 point

Making your message clear before
you communicate it can help in overcoming barriers to communication.

True

False

1 point

What are four components in the communication process?

talking, listening, hearing, and sitting

face-to-face, encoding, distortion, and feedback

sender, message, receiver, and feedback.

traditional, contemporary, synchronous, or asynchronous

1 point

What is contemporary communication delivery?

Communicating through the grapevine

Memo

Communicating through social media and other electronic methods

Speaking

1 point

What is the difference between synchronous and asynchronous communication?

1 point

The grapevine is considered what type of communication structure?

An information communication approach.

Memo

Face-to-Face

Reports and Manual

1 point

Formal Communication Structures
A. Typically flows in an official
pattern of downward, upward,
and lateral
B. Memos, reports, manuals, e‐
mails

True

False

1 point

Which type of communication is done the most?

Writing

Reading

Listening

Speaking

1 point

Distractions are not interruptions that
can affect a sender’s ability to
send his/her message or a
receiver’s ability to hear or
interpret a message

True

False

10.

1 point

Synchronous communication is not communication at the same time.

True

False

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