ICR GI SAP November '16

1.

2 points

Before correcting a risk address error in BT Polisy you must?

a. Google the revised address to ensure it is correct

b. Confirm that the revised address is correct with Underwriting

c. Enter the revised address into an E-Sales quote to ensure it is an address that can be validated

d. Seek approval from a SME

2.

2 points

Jenny has an essential care contents policy with us. Last night strong winds caused damage to the outdoor furniture she has on her back veranda. Is she covered for the damage to her outdoor furniture?

True

False

3.

2 points

Lachlan has just purchased three units on a Torrens title piece of land. He plans on living in unit 3A and renting out unit 3B and 3C. How would we need to insure the units?

a. Lachlan would need two separate policies, one for the owner occupied 3A and one combined policy for the landlord occupied 3B and 3C

b. Lachlan would only need one policy covering all three units as all units are on the same title

c. Lachlan would need three separate policies, one each for each of the units

4.

2 points

Trish has called for a quote for a new holiday home she has purchased interstate. She has purchased the property for investment purposes to use as a constant source of income. She will have the property permanently advertised and she has employed a property manager to assist her with managing the rentals. Is this an acceptable risk?

True

False

5.

2 points

Chloe would like a quote for a contents policy at her owner occupied strata property. She mentions that one of her main concerns is a $20,000 solar panel system she installed last year. Would we be able to offer any cover for the solar panels?

True

False

6.

2 points

Which of the following statements about emergency accommodation for pets is false?

a. It is only available under premier care contents cover

b. It is only available if the animals are your pets and you actually incur costs for emergency pet accommodation

c. It is only available if you intend to return to your home after it is replaced or repaired

d. It is available under both quality and premier care contents cover

7.

2 points

Christopher has a BT Polisy policy with essential care building cover and premier care contents cover. What coverage will we offer Christopher on his renewal invitation when his policy renews in December 2016?

a. Premier Care Building and Premier Care Contents

b. Essential Care Building and Premier Care Contents

c. Essential Care Building and Essential Care Contents

8.

2 points

Darren has made two claims on his policy which is now migrating. The first claim was made in November 2014, and the second in December 2015. How many claims would you enter in the MRAT Tool as part of Darren's claims history?

a. Enter "2" as he has had 2 claims in the past 2 years.

b. Enter "1" as he has had 1 claim in the past 12 months.

c. Enter "0" as it is a migrated policy so the claims don't count.

9.

2 points

When using the MRAT Tool for a migrated policy prior to renewal, which policy number do you enter?

a. Enter the policy's previous BT policy number

b. Enter the new W-Polisy policy number

10.

2 points

Gertrude’s policy is in migration and she wants to change her sum insured from her renewal date. It is a monthly policy and has a renewal line showing in the 3B screen. Which endorsement type do you select?

a) 28

b) 74