Ch. 19 World of Work

1.

1 point

There are three types of resume formats according to your text.

True

False

2.

1 point

If posting your resume online for a specific job, read the job criteria carefully and look for keywords in your resume so that your resume will come up when that employer performs a search.

True

False

3.

1 point

to be on the safe side, make sure to include as much information as possible in a business letter.

True

False

4.

1 point

Bill sent an email to Judy complaining about their coworker's sloppy attire. What is Bill's first problem?

business email is not private

He should have sent it to everybody in the office

he didn't proof read it first

it should have been handwritten

5.

1 point

If granted an interview, you should:

think of some questions that you may want to ask them

practice your handshake

You should do every one of these things

get informed about the company

try to anticipate some questions they may ask you

6.

1 point

Memos tend to be more formal than business letters.

True

False

7.

1 point

It is ok to use abbreviations in an business email only if you know for sure that your audience knows what they mean.

True

False

8.

1 point

A salutation for a business letter should be followed by a colon rather than an informal comma.

True

False

9.

1 point

A memo or memorandum is intended to stay within a business or organization.

True

False

10.

1 point

Scenerio: I am writing a business letter to Jordan Rogers. How should I write the salutation?

Dear Jordan Rogers:

Dear Mr. Jordan Rogers:

Dear Ms. Jordan Rogers:

Dear Mr. or Ms. Jordan Rogers:

11.

1 point

Netiquette refers to rules that govern how to present yourself online and in electronic communcation.

True

False

12.

1 point

The heading of a business letter should consist of:

the salutation

your address and the date

you title and position

the name of the person whom you are writing to

13.

1 point

A hand-written signature is important because

it proves to the reader that this letter was not written by a robot.

shows that the author of the letter put time and effort into writing the letter

you want to show off your writing skills

it provides proof of your identity

14.

1 point

When would one use a cover letter?

whe one is attempting to win an election

when one is submitting a resume

when one is submitting an application

when one is trying to cover something up

15.

1 point

You should obtain permission before using someone as a reference on your resume.

True

False

16.

1 point

Writing a business letter is similar to acedemic essay writing because they share many of the same features.

True

False

17.

1 point

It is ok to exaggerate on your resume because you are trying to set yourself apart from other applicants.

True

False

18.

1 point

It is ok to list family friends and neighbors as references on a resume.

True

False

19.

1 point

A resume is a document that helps you to "sell" yourself to an employer.

True

False

20.

1 point

If you have filled out a job application, there is no need to also submit a resume.

True

False